... hurray for Hannaford!

fatlazyless · 06-24-2015, 08:26 AM

About two weeks ago at Meredith-Hannaford's, I purchased a $4.99-5lb bag of about six red grapefruit; got home and found one grapefruit with a bad navel area. So's today, after eating all the five other good grapefruits over the last two weeks, I finally got around to returning that one bad grapefruit and was expecting to get about an 85-cents refund ...... but nooooooo ...... I got a $9.98 refund which is double the 4.99 price of the bag.

Not-too-shabby! Hannaford's is a happening store!

AC2717 · 06-24-2015, 08:41 AM

are you serious?

fatlazyless · 06-24-2015, 08:44 AM

Yes, I was pleasantly surprised, so's I turned around and spent the 9.98 on another bag of grapefruit, and some other items.....apparently, Hannaford's refunds double the price on defective food.....which was news to me!

I know a little bit about picking grapefruit, and the grapefruit needs to be twisted off its' stem on a grapefruit tree by the person picking the grapefruit, likely high up on a ladder, as opposed to being pulled off the stem......twisted vs pulled....or the grapefruit gets damaged at the navel and can go bad, which is how it looked.

mcdude · 06-24-2015, 09:56 AM

..........

Quote:

By Jack Newsham Globe Correspondent June 24, 2015

The global parent company of Stop & Shop has agreed to buy the owner of Hannaford for $10.4 billion, creating the fifth-biggest US supermarket retailer in the industry’s biggest transaction for almost a decade.
Royal Ahold NV, the Dutch company that owns Stop & Shop, said buying the Delhaize Group would generate cost savings of $559 million per year by 2019. Both companies have grocery stores in several European countries and the eastern US, and Massachusetts is the main area of overlap between them.
Continue reading below

In the US, Delhaize Group operates the Hannafords and Food Lion chains. Ahold currently operates 131 Stop & Shop supermarkets in Massachusetts, and 214 across New England. Delhaize has 25 Hannafords in the state, and 183 in New England. Stop & Shop is the largest grocery chain in New England; Hannaford is the third largest.
Some elements of the deal are unclear. The companies said they expect the deal to close in mid-2016, but didn’t say whether any stores would be renamed or closed. There are also some differences between the chains owned by Ahold and Delhaize: Stop & Shop stores tend to be larger, and prices at the store are higher than at Hannaford, according to a survey by the non-profit Consumers’ Checkbook.
Still, analysts have said they expect the deal to be approved by government competition authorities. Barclays analysts said only about 5 percent of the companies’ US grocery stores could be described as “overlapping,” according to Bloomberg. Supermarket experts told the Globe the companies may have to sell off some of their locations, or they could try to make the case to regulators that the deal wouldn’t hurt consumers.

dpg · 06-24-2015, 10:49 AM

Hmmm I would of thrown the bad one in the trash.

MeredithMan · 06-24-2015, 11:15 AM

....most impressive point is that their staff is super-friendly, polite, and always willing to help you out.

tummyman · 06-24-2015, 03:18 PM

If the news is correct, looks like Stop and Shop will be acquiring Hannaford's. Deal could be announced any day now.

Airedale1 · 06-24-2015, 03:29 PM

Quote:

Originally Posted by tummyman

If the news is correct, looks like Stop and Shop will be acquiring Hannaford's. Deal could be announced any day now.

Kind of sort of. Delhaize is the parent company of Hannaford and Food Lion, and Ahold is the parent company of Stop & Shop and Giant. If regulators approve, the two companies will merge and the transaction could become final in the middle of next year.

The two would remain as separate entities.

wifi · 06-24-2015, 05:46 PM

Quote:

Originally Posted by dpg

Hmmm I would of thrown the bad one in the trash.

Sounds like a continuing MO

http://www.winnipesaukee.com/forums/...2&postcount=71

fatlazyless · 06-24-2015, 06:07 PM

....say-hey....now I have something to do for the rest of the loooooong summer.....will go to every Hannaford in NH and look for $4.99 bags of fresh grapefruits where one of the grapefruit has a damaged naval, and looks to be going bad......hoo-buoy!!!

...what-a-great-racket! ... and I don't mean tennis racket!

dave603 · 06-24-2015, 06:41 PM

That seems like some thing you would do.

By the way, that has always been Hannafords policy on everything they sell.

ITD · 06-24-2015, 09:15 PM

Quote:

Originally Posted by fatlazyless

....say-hey....now I have something to do for the rest of the loooooong summer.....will go to every Hannaford in NH and look for $4.99 bags of fresh grapefruits where one of the grapefruit has a damaged naval, and looks to be going bad......hoo-buoy!!!

...what-a-great-racket! ... and I don't mean tennis racket!

If you eat all that grape fruit you'll have to change your name to skinny lazy less.

PaugusBayFireFighter · 06-24-2015, 09:39 PM

Grapefruit and grapefruit juice are healthful, providing enough vitamin C, potassium, dietary fiber, and other nutrients to earn the American Heart Association’s “heart-check” mark. That’s the good news. The bad news is that grapefruit juice can interact with dozens of medications, sometimes dangerously.

http://www.health.harvard.edu/family...autionary-note

dpg · 06-25-2015, 06:01 AM

Quote:

Originally Posted by fatlazyless

....say-hey....now I have something to do for the rest of the loooooong summer.....will go to every Hannaford in NH and look for $4.99 bags of fresh grapefruits where one of the grapefruit has a damaged naval, and looks to be going bad......hoo-buoy!!!

...what-a-great-racket! ... and I don't mean tennis racket!

Don't forget to pack your side-arm...Oh wait that's another thread...Sorry.

rsmlp · 06-25-2015, 06:21 AM

So let me get this straight, you buy six grapefruit and after a considerable period of time, return one bad one? Wow, you are perhaps the most miserly person I have ever heard admit to such a triviality. Did you not feel the least bit guilty about walking into Hannaford and presenting them with a bad grapefruit? The only reason they complied is it's not worth arguing with such a parsimonious customer.

Merrymeeting · 06-25-2015, 06:25 AM

Don't feed the trolls...not even with grapefruit!

GTO · 06-25-2015, 08:25 AM

Quote:

Originally Posted by dave603

That seems like some thing you would do.

By the way, that has always been Hannafords policy on everything they sell.

I bought a large turkey at Hannafords a few years ago and when we opened it to cook it, you could smell that it was bad. It was still well within the sell by date so I brought it back. They were all apologies. I just wanted to exchange it for another one but they gave me a gift card for double what I paid. I went back and got another bird and then bought some fixings with the "extra cash' and then put the fixings in the donation basket on my way out.

BroadHopper · 06-25-2015, 09:35 AM

Although we are talking produce, Market Basket double refund your money if you bought bad meat. I bought chicken one time. It was so bad, it smell up the whole kitchen! Return the chicken and double my refund, no questions ask!

My elderly aunt experience the same policy at Shaw's last year. I'm assuming it is an industry standard?

hilltopper · 06-25-2015, 11:54 AM

I bought a 30 pack the other day and when opened I found three empty cans that looked like a box cutter had gone through them. I brought in one can as an example and they gave me another 30 pack for free. Great policy...it almost makes up for their prices.

Tired of Waiting · 06-25-2015, 01:35 PM

Quote:

Originally Posted by ITD

If you eat all that grape fruit you'll have to change your name to skinny lazy less.

Have you seen how much sugar he puts on the fruit? He didn't get that name using Splenda

fatlazyless · 06-25-2015, 01:51 PM

Quote:

Originally Posted by rsmlp

So let me get this straight, you buy six grapefruit and after a considerable period of time, return one bad one? Wow, you are perhaps the most miserly person I have ever heard admit to such a triviality. Did you not feel the least bit guilty about walking into Hannaford and presenting them with a bad grapefruit? The only reason they complied is it's not worth arguing with such a parsimonious customer.

....say-hey....85-cents is 85-cents....and that one grapefruit was definately no good with what looked like an infected navel......so's I placed the receipt and damaged grapefruit into the plastic bag it came in......and then into my freezer to preserve the evidence knowing it could be a while before returning it....and about two weeks later.....bingo.....thankyou Meredith-Hannaford for turning my 85-cent expectation into a $9.98 megabucks, scrape-me-off-the-floor experience-amundo.....ho-ho-ho!

.....and then I reinvested the money into a new 4.99 bag of grapefruit....but could not-a-find-a-one with a similar infected navel....

......do you feel HANNAFORD'S lucky? I do!

Misty Blue · 06-28-2015, 04:05 PM

I heard that Stop & Shop was going to merge with A & P. They will call it
Stop & P.

Mr. Prop-B-Gone · 07-14-2015, 02:17 PM

We bought spinach at Hannaford last week. It was old, and didn't look great, but it was passable and we needed it for a cooked dish we were making, so we bought 3 bags instead of 2, figuring we could just pick through it. The cashier looked at the spinach as she was ringing it up. She also noted that it was not in top condition and pointed it out to us. When we told her that those were the 3 best bags they had, and that we would pick though, she said she would only charge us for one bag.

A couple of weeks ago I was in there looking for a quart of heavy cream. All I could find was half pints. A manager was passing by and I asked him if he could check the cooler to see if any quarts were there but not displayed. He came back and apologized for not having anything but the half pints, and gave me a coupon for $2.00 off my purchase that day for the inconvenience.

So, I think it's fair to say that they truly understand the principles and value of customer service!

06-24-2015, 08:26 AM	#1
fatlazyless Senior Member Join Date: Apr 2004 Posts: 8,753 Blog Entries: 1 Thanks: 300 Thanked 1,010 Times in 736 Posts	... hurray for Hannaford! About two weeks ago at Meredith-Hannaford's, I purchased a $4.99-5lb bag of about six red grapefruit; got home and found one grapefruit with a bad navel area. So's today, after eating all the five other good grapefruits over the last two weeks, I finally got around to returning that one bad grapefruit and was expecting to get about an 85-cents refund ...... but nooooooo ...... I got a $9.98 refund which is double the 4.99 price of the bag. Not-too-shabby! Hannaford's is a happening store! __________________ ... down and out, liv'n that Walmart side of the lake!

06-24-2015, 08:41 AM	#2
AC2717 Senior Member Join Date: Apr 2007 Location: Maynard, MA & Paugus Bay Posts: 2,575 Thanks: 753 Thanked 354 Times in 266 Posts	are you serious? __________________ Capt. of the "No Worries"

06-24-2015, 08:44 AM	#3
fatlazyless Senior Member Join Date: Apr 2004 Posts: 8,753 Blog Entries: 1 Thanks: 300 Thanked 1,010 Times in 736 Posts	Yes, I was pleasantly surprised, so's I turned around and spent the 9.98 on another bag of grapefruit, and some other items.....apparently, Hannaford's refunds double the price on defective food.....which was news to me! I know a little bit about picking grapefruit, and the grapefruit needs to be twisted off its' stem on a grapefruit tree by the person picking the grapefruit, likely high up on a ladder, as opposed to being pulled off the stem......twisted vs pulled....or the grapefruit gets damaged at the navel and can go bad, which is how it looked. __________________ ... down and out, liv'n that Walmart side of the lake!

06-24-2015, 11:15 AM	#6
MeredithMan Senior Member Join Date: Aug 2013 Location: Bedford, NH; Meredith, NH Posts: 950 Thanks: 263 Thanked 812 Times in 331 Posts	meredith hannaford is great... ....most impressive point is that their staff is super-friendly, polite, and always willing to help you out.

06-24-2015, 06:07 PM	#10
fatlazyless Senior Member Join Date: Apr 2004 Posts: 8,753 Blog Entries: 1 Thanks: 300 Thanked 1,010 Times in 736 Posts	....say-hey....now I have something to do for the rest of the loooooong summer.....will go to every Hannaford in NH and look for $4.99 bags of fresh grapefruits where one of the grapefruit has a damaged naval, and looks to be going bad......hoo-buoy!!! ...what-a-great-racket! ... and I don't mean tennis racket! __________________ ... down and out, liv'n that Walmart side of the lake!

06-24-2015, 10:49 AM	#5
dpg Senior Member Join Date: Apr 2004 Posts: 2,597 Thanks: 153 Thanked 229 Times in 166 Posts	Hmmm I would of thrown the bad one in the trash.

The Following User Says Thank You to dpg For This Useful Post:
Reilly (06-29-2015)

06-24-2015, 03:18 PM	#7
tummyman Senior Member Join Date: Aug 2009 Location: Moultonborough Posts: 837 Thanks: 256 Thanked 673 Times in 243 Posts	If the news is correct, looks like Stop and Shop will be acquiring Hannaford's. Deal could be announced any day now.

06-24-2015, 06:41 PM	#11
dave603 Senior Member Join Date: Apr 2013 Location: Nashua/Winnisquam Posts: 282 Thanks: 106 Thanked 96 Times in 49 Posts	That seems like some thing you would do. By the way, that has always been Hannafords policy on everything they sell.

The Following User Says Thank You to ITD For This Useful Post:
winniplayhouse (06-25-2015)

06-24-2015, 09:39 PM	#13
PaugusBayFireFighter Senior Member Join Date: Sep 2012 Posts: 837 Thanks: 361 Thanked 674 Times in 264 Posts	Good food for thought with grapefruit Grapefruit and grapefruit juice are healthful, providing enough vitamin C, potassium, dietary fiber, and other nutrients to earn the American Heart Association’s “heart-check” mark. That’s the good news. The bad news is that grapefruit juice can interact with dozens of medications, sometimes dangerously. http://www.health.harvard.edu/family...autionary-note

06-25-2015, 06:21 AM	#15
rsmlp Senior Member Join Date: May 2005 Posts: 474 Thanks: 5 Thanked 164 Times in 84 Posts	So let me get this straight, you buy six grapefruit and after a considerable period of time, return one bad one? Wow, you are perhaps the most miserly person I have ever heard admit to such a triviality. Did you not feel the least bit guilty about walking into Hannaford and presenting them with a bad grapefruit? The only reason they complied is it's not worth arguing with such a parsimonious customer.

The Following 3 Users Say Thank You to rsmlp For This Useful Post:
olde nh (06-30-2015), Reilly (06-29-2015), WakeboardMom (06-25-2015)

06-25-2015, 06:25 AM	#16
Merrymeeting Senior Member Join Date: Mar 2003 Location: Merrymeeting Lake, New Durham Posts: 2,226 Thanks: 302 Thanked 800 Times in 368 Posts	Don't feed the trolls...not even with grapefruit!

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brk-lnt (06-25-2015), WakeboardMom (06-25-2015)

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06-25-2015, 09:35 AM	#18
BroadHopper Senior Member Join Date: Oct 2004 Location: Laconia NH Posts: 5,576 Thanks: 3,214 Thanked 1,103 Times in 794 Posts	Market Basket Although we are talking produce, Market Basket double refund your money if you bought bad meat. I bought chicken one time. It was so bad, it smell up the whole kitchen! Return the chicken and double my refund, no questions ask! My elderly aunt experience the same policy at Shaw's last year. I'm assuming it is an industry standard? __________________ Someday may never be an actual day.

06-25-2015, 11:54 AM	#19
hilltopper Senior Member Join Date: Feb 2007 Location: Meredith Posts: 727 Thanks: 25 Thanked 109 Times in 70 Posts	I bought a 30 pack the other day and when opened I found three empty cans that looked like a box cutter had gone through them. I brought in one can as an example and they gave me another 30 pack for free. Great policy...it almost makes up for their prices.

06-28-2015, 04:05 PM	#22
Misty Blue Senior Member Join Date: Jul 2004 Posts: 658 Thanks: 121 Thanked 283 Times in 98 Posts	Merger I heard that Stop & Shop was going to merge with A & P. They will call it Stop & P.

The Following 7 Users Say Thank You to Misty Blue For This Useful Post:
BroadHopper (06-28-2015), fatlazyless (06-28-2015), ITD (06-28-2015), Orion (07-01-2015), Pine Island Guy (07-15-2015), rander7823 (06-29-2015), Whimsey (07-15-2015)

07-14-2015, 02:17 PM	#23
Mr. Prop-B-Gone Senior Member Join Date: Jan 2007 Posts: 106 Thanks: 4 Thanked 30 Times in 17 Posts	We bought spinach at Hannaford last week. It was old, and didn't look great, but it was passable and we needed it for a cooked dish we were making, so we bought 3 bags instead of 2, figuring we could just pick through it. The cashier looked at the spinach as she was ringing it up. She also noted that it was not in top condition and pointed it out to us. When we told her that those were the 3 best bags they had, and that we would pick though, she said she would only charge us for one bag. A couple of weeks ago I was in there looking for a quart of heavy cream. All I could find was half pints. A manager was passing by and I asked him if he could check the cooler to see if any quarts were there but not displayed. He came back and apologized for not having anything but the half pints, and gave me a coupon for $2.00 off my purchase that day for the inconvenience. So, I think it's fair to say that they truly understand the principles and value of customer service!