... hurray for Hannaford!
 

About two weeks ago at Meredith-Hannaford's, I purchased a $4.99-5lb bag of about six red grapefruit; got home and found one grapefruit with a bad navel area. So's today, after eating all the five other good grapefruits over the last two weeks, I finally got around to returning that one bad grapefruit and was expecting to get about an 85-cents refund ...... but nooooooo ...... I got a $9.98 refund which is double the 4.99 price of the bag.

Not-too-shabby! Hannaford's is a happening store!

are you serious?

Yes, I was pleasantly surprised, so's I turned around and spent the 9.98 on another bag of grapefruit, and some other items.....apparently, Hannaford's refunds double the price on defective food.....which was news to me!

I know a little bit about picking grapefruit, and the grapefruit needs to be twisted off its' stem on a grapefruit tree by the person picking the grapefruit, likely high up on a ladder, as opposed to being pulled off the stem......twisted vs pulled....or the grapefruit gets damaged at the navel and can go bad, which is how it looked.

Boston Globe
 

..........

Hmmm I would of thrown the bad one in the trash. :rolleye2:

meredith hannaford is great...
 

....most impressive point is that their staff is super-friendly, polite, and always willing to help you out.

If the news is correct, looks like Stop and Shop will be acquiring Hannaford's. Deal could be announced any day now.

Kind of sort of. Delhaize is the parent company of Hannaford and Food Lion, and Ahold is the parent company of Stop & Shop and Giant. If regulators approve, the two companies will merge and the transaction could become final in the middle of next year.

The two would remain as separate entities.

Sounds like a continuing MO

http://www.winnipesaukee.com/forums/...2&postcount=71

....say-hey....now I have something to do for the rest of the loooooong summer.....will go to every Hannaford in NH and look for $4.99 bags of fresh grapefruits where one of the grapefruit has a damaged naval, and looks to be going bad......hoo-buoy!!!:laugh::eek::emb: ...what-a-great-racket! ... and I don't mean tennis racket!

That seems like some thing you would do.

By the way, that has always been Hannafords policy on everything they sell.

If you eat all that grape fruit you'll have to change your name to skinny lazy less.

Good food for thought with grapefruit
 

Grapefruit and grapefruit juice are healthful, providing enough vitamin C, potassium, dietary fiber, and other nutrients to earn the American Heart Association’s “heart-check” mark. That’s the good news. The bad news is that grapefruit juice can interact with dozens of medications, sometimes dangerously.

http://www.health.harvard.edu/family...autionary-note

Don't forget to pack your side-arm...Oh wait that's another thread...Sorry. :D:laugh:

So let me get this straight, you buy six grapefruit and after a considerable period of time, return one bad one? Wow, you are perhaps the most miserly person I have ever heard admit to such a triviality. Did you not feel the least bit guilty about walking into Hannaford and presenting them with a bad grapefruit? The only reason they complied is it's not worth arguing with such a parsimonious customer.

Don't feed the trolls...not even with grapefruit!

true
 

I bought a large turkey at Hannafords a few years ago and when we opened it to cook it, you could smell that it was bad. It was still well within the sell by date so I brought it back. They were all apologies. I just wanted to exchange it for another one but they gave me a gift card for double what I paid. I went back and got another bird and then bought some fixings with the "extra cash' and then put the fixings in the donation basket on my way out.

Market Basket
 

Although we are talking produce, Market Basket double refund your money if you bought bad meat. I bought chicken one time. It was so bad, it smell up the whole kitchen! Return the chicken and double my refund, no questions ask!

My elderly aunt experience the same policy at Shaw's last year. I'm assuming it is an industry standard?

I bought a 30 pack the other day and when opened I found three empty cans that looked like a box cutter had gone through them. I brought in one can as an example and they gave me another 30 pack for free. Great policy...it almost makes up for their prices.

you forgot
 

Have you seen how much sugar he puts on the fruit? He didn't get that name using Splenda ;)

....say-hey....85-cents is 85-cents....and that one grapefruit was definately no good with what looked like an infected navel......so's I placed the receipt and damaged grapefruit into the plastic bag it came in......and then into my freezer to preserve the evidence knowing it could be a while before returning it....and about two weeks later.....bingo.....thankyou Meredith-Hannaford for turning my 85-cent expectation into a $9.98 megabucks, scrape-me-off-the-floor experience-amundo.....ho-ho-ho!

.....and then I reinvested the money into a new 4.99 bag of grapefruit....but could not-a-find-a-one with a similar infected navel....


......do you feel HANNAFORD'S lucky? I do!

Merger
 

I heard that Stop & Shop was going to merge with A & P. They will call it
Stop & P.

We bought spinach at Hannaford last week. It was old, and didn't look great, but it was passable and we needed it for a cooked dish we were making, so we bought 3 bags instead of 2, figuring we could just pick through it. The cashier looked at the spinach as she was ringing it up. She also noted that it was not in top condition and pointed it out to us. When we told her that those were the 3 best bags they had, and that we would pick though, she said she would only charge us for one bag.

A couple of weeks ago I was in there looking for a quart of heavy cream. All I could find was half pints. A manager was passing by and I asked him if he could check the cooler to see if any quarts were there but not displayed. He came back and apologized for not having anything but the half pints, and gave me a coupon for $2.00 off my purchase that day for the inconvenience.

So, I think it's fair to say that they truly understand the principles and value of customer service!