Wally Mart-Laconia

NoBozo · 10-07-2010, 06:53 PM

Kudos to MATT in the Electronics Dept. I just bought my FIRST Cell Phone in Wally Mart-Conway. (A TracFone). I freely admit I had problems with talking to the "Computer" during activation. SO: The activation failed. It could not be reversed.

We were vacationing in the Wolfeboro area. We decided to go to Wally-Mart Laconia during a drive around the lake to see if they could help....hopefully saving a trip back to Conway.

MATT went through the whole routine talking to someone on landline to resolve the activation problem ...with a phone I had bought elsewhere. He resolved the problem....going through all the phones functions with the "Other End". Just to make sure everything was alright..he asked the "Other End" to call him back on the phone in question...just to make sure EVERYTHING worked. The ringer was faulty...not loud enough to be heard.

He recommended an upgrade (+10 bucks) because of the unavailibility of a direct replacement for my "old" phone in HIS store. I said OK. He went through the whole activation thing again..including "Transfer" of information from the old phone to the new phone.

Before I had arrived at his store I had spent quite a bit of time talking with...Norway, Sweden, Denmark, Philipines..and maybe even India. Youv'e probably been there. MATT had patience that you would not believe.

I understand that MATT probably didn't have to talk to INDIA...But his patience with this task was remarkable anyhow.

My Newest TracFone worked every place I tried it around the lake as well as at home in Rhode Island. I think TracFone uses cell towers from ALL the major providers...giving coverage even better than any ONE provider.

Kudos again to MATT at Wally Mart-Laconia.

NB

EDIT: I forgot to mention..the new TracFone Model thet Matt recommended gives DOUBLE Minutes every time I add minutes...for the life of the phone.

10-07-2010, 06:53 PM	#1
NoBozo Senior Member Join Date: Jun 2008 Location: Portsmouth. RI Posts: 2,231 Thanks: 400 Thanked 460 Times in 308 Posts	Wally Mart-Laconia Kudos to MATT in the Electronics Dept. I just bought my FIRST Cell Phone in Wally Mart-Conway. (A TracFone). I freely admit I had problems with talking to the "Computer" during activation. SO: The activation failed. It could not be reversed. We were vacationing in the Wolfeboro area. We decided to go to Wally-Mart Laconia during a drive around the lake to see if they could help....hopefully saving a trip back to Conway. MATT went through the whole routine talking to someone on landline to resolve the activation problem ...with a phone I had bought elsewhere. He resolved the problem....going through all the phones functions with the "Other End". Just to make sure everything was alright..he asked the "Other End" to call him back on the phone in question...just to make sure EVERYTHING worked. The ringer was faulty...not loud enough to be heard. He recommended an upgrade (+10 bucks) because of the unavailibility of a direct replacement for my "old" phone in HIS store. I said OK. He went through the whole activation thing again..including "Transfer" of information from the old phone to the new phone. Before I had arrived at his store I had spent quite a bit of time talking with...Norway, Sweden, Denmark, Philipines..and maybe even India. Youv'e probably been there. MATT had patience that you would not believe. I understand that MATT probably didn't have to talk to INDIA...But his patience with this task was remarkable anyhow. My Newest TracFone worked every place I tried it around the lake as well as at home in Rhode Island. I think TracFone uses cell towers from ALL the major providers...giving coverage even better than any ONE provider. Kudos again to MATT at Wally Mart-Laconia. NB EDIT: I forgot to mention..the new TracFone Model thet Matt recommended gives DOUBLE Minutes every time I add minutes...for the life of the phone. Last edited by NoBozo; 10-08-2010 at 08:58 AM. Reason: (Sp)

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