Eversource - Cyber Attack Puts Incompetence on Full Display

Winilyme · Yesterday, 11:15 PM

Especially for those of you who are serviced by Eversource, here's a good read on corporate incompetence. Per the OCC, earlier this year, Eversource was impacted by a cyber attack that compromised the personal information of over 3,000 customers. While that's a very small number considering their total customers overall, Eversource appears to have been lost-at-sea insofar as how to react to the attack, much less minimize damage and effectively notify their customers. Embedded in this document is a downloadable PDF - the OCC's detailed report on this incident issued this week.

https://www.wtnh.com/news/connecticu...lmost-2-weeks/

I believe cyber criminals are at worst one step ahead of most companies that supposedly hold our personal information in trust. These companies are often disingenuous when stating how they employ robust cyber precautions, blah, blah, blah. Over the last five years or so, I've noted a remarkable increase in attacks against companies I do business with. I receive and read their lame apology letters and sign up for their typical two-year free subscriptions for cyber monitoring services, but always while wondering how much longer after that do I remain at risk?

lakewinnie · Today, 12:20 PM

Winilyme:

I feel your pain, as I have had to deal with these personal information compromises as well. I do not know how much the issue is of corporate negligence (I assume it depends on the company). I think cyberattackers have obviously become more sophisticated, so it may be a combination of companies not taking precautions seriously and cyberattackers becoming more dangerously competent.

Companies that are registered with the SEC are required to report cyberattacks to the SEC, so I would think larger corporations should be taking better steps to safeguard customer information.

Unfortunately, advances in AI will likely make the situation worse going forward.

Yesterday, 11:15 PM	#1
Winilyme Senior Member Join Date: Oct 2019 Location: Ice in = CT / Ice out = Winnipesaukee Posts: 621 Thanks: 177 Thanked 338 Times in 184 Posts	Eversource - Cyber Attack Puts Incompetence on Full Display Especially for those of you who are serviced by Eversource, here's a good read on corporate incompetence. Per the OCC, earlier this year, Eversource was impacted by a cyber attack that compromised the personal information of over 3,000 customers. While that's a very small number considering their total customers overall, Eversource appears to have been lost-at-sea insofar as how to react to the attack, much less minimize damage and effectively notify their customers. Embedded in this document is a downloadable PDF - the OCC's detailed report on this incident issued this week. https://www.wtnh.com/news/connecticu...lmost-2-weeks/ I believe cyber criminals are at worst one step ahead of most companies that supposedly hold our personal information in trust. These companies are often disingenuous when stating how they employ robust cyber precautions, blah, blah, blah. Over the last five years or so, I've noted a remarkable increase in attacks against companies I do business with. I receive and read their lame apology letters and sign up for their typical two-year free subscriptions for cyber monitoring services, but always while wondering how much longer after that do I remain at risk?

Today, 12:20 PM	#2
lakewinnie Senior Member Join Date: Jun 2007 Location: Moultonborough and CT Posts: 93 Thanks: 43 Thanked 79 Times in 33 Posts	Winilyme: I feel your pain, as I have had to deal with these personal information compromises as well. I do not know how much the issue is of corporate negligence (I assume it depends on the company). I think cyberattackers have obviously become more sophisticated, so it may be a combination of companies not taking precautions seriously and cyberattackers becoming more dangerously competent. Companies that are registered with the SEC are required to report cyberattacks to the SEC, so I would think larger corporations should be taking better steps to safeguard customer information. Unfortunately, advances in AI will likely make the situation worse going forward.