Metrocast change

[ghfromaltonbay]

Originally Posted by Rusty

Got this email today from Metrocast:

Dear Valued Customer,

On October 26, 2016 MetroCast will start encrypting Basic and Expanded Basic services.

If you believe you will be affected, you should contact MetroCast at1.800.952.1001 to arrange for the equipment you will need to continue receiving your services. If you are a business customer, call 1.800.952.1312.

We just got this email too. Considering we are seasonal users and went into "park" mode for the offseason on 9/30/16, this notice comes late. We have a DVR so there is no need for additional equipment, but since we are 300 miles from the camp, it would be a little difficult to arrange for added equipment had we needed it. Didn't they know of these changes earlier in the season? We aren't the only seasonal users, so many others are affected too.