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Old 07-29-2013, 01:19 PM   #1
Billy Bob
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Default great stuff

Home Energy installed a unit for me on June 28 . Getting excited about an air conditioner seems nuts but this unit and the install was nothing short of great. Both the inside unit and outside units are VERY quiet . I find myself checking the small " ON " light on the inside unit because I can't hear it . Cools about 1/2 the house which is exactly what was promised . We decided to get a second unit that is being installed next week.

The process with the Co-Op was also great. sent the forms in e mail , did the little survey , advised them of the install and had my check in 10 days , no questions or issues.

Last , the first electric bill we have was MUCH lower then last year running the window type units . Don't have enough time on this for a real usage review but so far so good
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Old 07-31-2013, 10:33 AM   #2
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perfect, thanks guys.
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Old 08-06-2013, 11:49 AM   #3
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Default PSNH rebate

I mailed the rebate application on July 12th and I received a check for $900 yesterday, Aug 5th.
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Old 08-06-2013, 02:26 PM   #4
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sweet! now all we need to do is get the system.
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Old 08-07-2013, 05:36 PM   #5
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I got my 3 rebate checks today...took about 4 weeks. By the way, a month later we are still THRILLED and "chilled" with the system. I would HIGHLY recommend them.
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Old 08-07-2013, 08:15 PM   #6
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Originally Posted by pjard View Post
I got my 3 rebate checks today...took about 4 weeks. By the way, a month later we are still THRILLED and "chilled" with the system. I would HIGHLY recommend them.
Our two units are scheduled for installation tomorrow. We're looking forward to both the economical cooling and heating. We've never had "central A/C" before, so this will be quite a new experience for us.
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Old 08-08-2013, 01:18 PM   #7
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Default NHSaves funding

BTW, the pot of $ for these rebates is limited. For funding status see bottom of this page:
http://www.nhsaves.com/heatingrebate...ngcooling.html
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Old 08-09-2013, 10:18 AM   #8
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Default Tankless Water Heater Rebate

Was thinking about putting a Tankless Water Heater(have one in MA) in my cottage. Am I allowed this rebate.

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Old 08-09-2013, 10:34 AM   #9
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Was thinking about putting a Tankless Water Heater(have one in MA) in my cottage. Am I allowed this rebate.

Dave M
Yes - see the link Slickcraft provided. It depends on the unit you choose if it's covered, and to what amount...
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Old 08-09-2013, 11:39 AM   #10
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Do the rebates apply if you don't have an existing system and are adding one? We have only a gas fireplace and window ac units at the island and would like something better.

It looks like the rebates came into effect in April, we installed a new boiler at home in January and would have been eligible for a nice rebate. Too bad.
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Old 08-09-2013, 11:45 AM   #11
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Do the rebates apply if you don't have an existing system and are adding one? We have only a gas fireplace and window ac units at the island and would like something better.

It looks like the rebates came into effect in April, we installed a new boiler at home in January and would have been eligible for a nice rebate. Too bad.
We had no existing system on the island, only a wood stove and space heaters.
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Old 08-09-2013, 12:51 PM   #12
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Default Up and Running

Our two Mitsubishi "Ductless Mini Split" heat pump units were installed by Home Energy Products yesterday. The installation, including the addition of two new 220VAC electrical circuits, took about 6 hours. The installation team was excellent, utilizing drop cloths on the carpets and vacuuming up all debris and dust. All in all, they did a first-class job.

The weather yesterday afternoon got fairly warm and quite humid, yet after the two systems had been running for about 1/2 hour the house was quite comfortable. As the units cooled the house down to 72 degs, the fan speed gradually dropped down to the level of a whisper. If we are more than a few feet from the inside units we can barely hear the fans. We're quite satisfied.

By the way, Mitsubishi has designated Home Energy Products a "Diamond Contractor", which provides for a 7-year parts & labor warranty on the entire system. The only repair cost (after the first year) is a dealer service charge of around $150. All other repair costs are covered under the warranty.
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Old 08-11-2013, 01:20 PM   #13
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I have them coming over on Tuesday to do a site walk around.

We have 1040 sq foot, single level with attic access.

I think we will need a unit in each bedroom (2) approx. 200 sq feet each and one in the living area approx. 500 sq feet.

I currently have one 22000 BTU thru the wall A/C in the living area and only ceiling fans in the bedrooms. ..... this unit is loud and consumes a lot of energy...

The heating is an oil fired monitor and electric base board

My question to you is how many BTU's did you buy for what size home and why two units and not one or three ?

Also how far from the ceiling do they install them ?

My wife is concerned about them being the new center of attention when one enters the room.

Thanks,
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Old 08-12-2013, 07:33 AM   #14
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Default New center of attention

Steve/Home Energy Products will take good care of you, I have no doubt of that. He'll recommend the appropriate size unit(s) for your space, based on your needs, current insulation, other sources of air conditioning/heating, etc.

We have two 9's and an 18, the H2i HyperHeat units that excel in cooling and heating (down to some pretty chilly minus zero temps) and these units must report to individual outside units, while the standard heat pumps can share an outside unit. That could give you some additional flexibility for installation. The lines (for both types) do have max lengths and max height differences, some smaller unit minimums are 65' away, 40' rise, for larger units that increases to 100' away.

You can find all of this information in the brochures they'll give you, you can also find many online, like this one:
http://www.mehvac.com/UploadedFiles/...im_catalog.pdf
but they'll figure all that out for you. They also enclose the outside lines in a nice conduit, pictured at the end of this brochure. In some cases they can run the lines inside the wall.

With your current electric baseboard heat, you'll really see the savings, the heat pumps offer (more than!) 300% efficiency over conventional resistance/baseboard heat. A nice bonus is that like your individually zoned baseboard heat, the Mitsu's also provide zoned heating away from your oil monitor heater.

Our installation by Home Energy Products was also exceptional in every way (and I don't get to say that very often), and I'm sure they'll work with you if you have a placement concern. Our 9's are located several (5?) inches below the ceiling in the basement and master bedroom, and in the living room where we have an 18 and a cathedral ceiling, it's well balanced, but several feet under the ceiling. Regular cleaning of the air filters is needed, so the top cover/gate lifts up, hinging on the top. They'll allow room for that door to open when they install the inside unit.

There's a free iOS app that lets you take a picture (or use an existing picture) of the space you intend to install the inside unit, and it will superimpose the inside air handler. It's not perfect, but perhaps something to play with until your site visit tomorrow.

https://itunes.apple.com/us/app/meview/id461786820

They'll have plenty of photos showing past work and I have no doubt you'll have a really good sense of (everything, really) how things will look before they leave.

As far as being the new center of attention, eeh, maybe? (Measurements available in the above linked PDF) The inside units aren't especially small (I have no problem with the size relative to the function, compared to an equivalent window a/c unit). They're a nice tan color and blend in well...but as far as I'm concerned, they could have the paint scheme of a Mountain Dew soda can with flashing neon lights, because I just can't help but smile every time I see them.

I'm not alone here, look around here and off this board, everyone loves these units.

Hope you will be, too. The value these heat pumps bring (especially over supplemental electric resistance heat...+300%!!!), the reliability of the Mitsubishi product/the warrantee and the rebate too, really makes this decision a no brainer. I'm sure, if you solicit multiple quotes, there will be value/savings in the Home Energy Products bid. For us, no one was even close, and no one else told us about the rebate. They say, throw out the lowest bid, but with our offers, no one else knew the product as well as Steve from Home Energy Products in Belmont. I have no connection to them, I do not make them aware of my comments, they're just a company that took really good care of me, and I'm passing along my experience with the hope it will help others.

And come to think of it, I'm glad they're an inconspicuous tan color, I'm still smiling.

Good luck.
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Old 08-13-2013, 10:32 PM   #15
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Quote:
Originally Posted by Winni-Retired View Post
I have them coming over on Tuesday to do a site walk around.

We have 1040 sq foot, single level with attic access.

I think we will need a unit in each bedroom (2) approx. 200 sq feet each and one in the living area approx. 500 sq feet.

I currently have one 22000 BTU thru the wall A/C in the living area and only ceiling fans in the bedrooms. ..... this unit is loud and consumes a lot of energy...

The heating is an oil fired monitor and electric base board

My question to you is how many BTU's did you buy for what size home and why two units and not one or three ?

Also how far from the ceiling do they install them ?

My wife is concerned about them being the new center of attention when one enters the room.

Thanks,
Winni-Retired - sorry I didn't see your post sooner.

The larger of the two units we had installed is 18K BTUs and it heats/cools an area of about 1,400 sq. ft. The smaller unit is 12K BTUs and it heats/cools an area about 900 sq. ft. The units are mounted about 4" down from the ceilings. The reason we bought two units is that the larger one is for the first floor and the other one is for the second floor. On the first floor we are only heating/cooling the main living areas. The second floor is one mostly-open room.

What color are your walls? If they are painted a light color the units, being an off-white, probably won't be too noticeable. We have knotty-pine walls on the first floor so that unit is a bit conspicuous, but we've gotten used to it quickly and it isn't objectionable.

Speaking of ceilings, the height of your ceilings will affect not only how the units look in your house, but the size in BTUs you will need, since the cooling/heating requirement is based on the volume of your rooms, not just the area.

Feel free to PM me if you'd like any further info, although by now the HEP guy(s) will probably have answered all your questions. How did their visit go yesterday?
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Old 08-16-2013, 08:19 AM   #16
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I installed an 18,000 BTU unit last year to heat a new 2 car garage. The ability to cool was a bonus. Can't say enough good things about them. Worked well even down below zero. I only wish I had them installed in our house. Maybe next year.
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Old 10-01-2013, 11:54 AM   #17
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Thanks for all the info in this thread, it helped me make the decision to install a 12K unit a few weeks ago. Our old existing propane heater hangs below the floor and is not to code, but I knew that when I bought the place a year ago. I was headed for replacement with a Rinnai but I know its drawbacks, I've had one in my bedroom at home for 10+ years.

Since it's our first year in this camp I don't have a fuel usage history, but NHEC still allowed the rebate--very happy about that. Because of the rebate the price was comparable to the Rinnai and I gained an AC unit in the process!

I have been using it for heat only thus far, it's very quiet and does a good job. I think it could have been sited better for heating (it was not Steve) but I need to play with the controls. Visually it is in the best spot--which was my concern when we planned it--but I wasn't aware that when it is set for heat the vanes automatically point straight down. There is shelving on the wall that's 8" below the unit that gets plenty warm. I know I can aim them differently but there's a compromise with the "auto" function.

I kept the electric baseboards in the bedroom for budget reasons, maybe I can add one there next year as well.

Anyway, thanks for (unknowingly) guiding me in this direction, otherwise I would never have thought of it!
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Old 10-01-2013, 02:44 PM   #18
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FM, now that it is used only for heat in the fall, manually set the vanes higher rather than set on auto. You can leave it that way until next July.
We were going to get the 12,000 but the higher rebate for the 15,000 paid for the difference.
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