E-Z Pass on the way.

Steve · 06-22-2005, 01:29 PM

Just hope you don't have to call cutomer service to get help. Man. When I read that they changed the dates on everything, I signed up today, for 2 tags. After I got the confirmation, I realized that I entered my first name in the last name field, and my last name in the first name field. Oops.

Anyway, I logged into the account, which was immediately activated, but couldn't change my name. After hunting for a phone number (almost impossible to find) and going through all kinds of voice prompt systems, I got to a CSR that said she couldn't update it until I received the tags. We went back and forth over this, as she said it wasn't in the database yet. I explained it was, as I logged in. She confirmed there's only one DB. But I still have to wait.

Whatever.

Steve · 06-23-2005, 09:18 PM

I don't get it. Now, if you read this article, it looks like the change in fees and dates may not be final. But you may not know for 3 weeks...

http://www.unionleader.com/articles_...?article=56681
http://www.unionleader.com/articles_...?article=56683

It always kills me how gov't can run like this. If this were a business, they would be long bankrupt and closed down. It's ridiculous.

Of course though, it sounds like the Union Leader jumped the gun on the story yesterday, as the budget bill doesn't appear final.

Who knows.

06-22-2005, 01:29 PM	#1
Steve Senior Member Join Date: Apr 2004 Location: Southern NH Posts: 109 Thanks: 0 Thanked 0 Times in 0 Posts	Just hope you don't have to call cutomer service to get help. Man. When I read that they changed the dates on everything, I signed up today, for 2 tags. After I got the confirmation, I realized that I entered my first name in the last name field, and my last name in the first name field. Oops. Anyway, I logged into the account, which was immediately activated, but couldn't change my name. After hunting for a phone number (almost impossible to find) and going through all kinds of voice prompt systems, I got to a CSR that said she couldn't update it until I received the tags. We went back and forth over this, as she said it wasn't in the database yet. I explained it was, as I logged in. She confirmed there's only one DB. But I still have to wait. Whatever.

06-23-2005, 09:18 PM	#2
Steve Senior Member Join Date: Apr 2004 Location: Southern NH Posts: 109 Thanks: 0 Thanked 0 Times in 0 Posts	I don't get it. Now, if you read this article, it looks like the change in fees and dates may not be final. But you may not know for 3 weeks... http://www.unionleader.com/articles_...?article=56681 http://www.unionleader.com/articles_...?article=56683 It always kills me how gov't can run like this. If this were a business, they would be long bankrupt and closed down. It's ridiculous. Of course though, it sounds like the Union Leader jumped the gun on the story yesterday, as the budget bill doesn't appear final. Who knows.