Doggy Bags

XJLPS · 08-17-2011, 07:38 AM

Quote:

Originally Posted by Green's Basin Girl

On Saturday Night we had dinner at Mames. We were the last party downstairs in the dining room. I wanted my prime rib well done. The server said that it wouldn't be a problem. I had to send it back because it was only cooked medium. I only ate a small amount and then asked for a box to take it home. I did this because everyone was done eating. When we left the restaurant I forgot my doggy bag/box. I didn't even get into the car when I remembered that I had forgotten it. I went back inside and there wasn't anyone around. I checked the table where we had dinner and it was all reset. I yelled into the kitchen several times, but there wasn't an answer. I walked into the kitchen and the server we had was chatting on the telephone. I asked her where my food was and she merely shrugged. I called the owner, John Cook, on Sunday to explain the situation. He chewed me out for going into the kitchen. He said there is a liability issue. i explained that there wasn't anyone around downstairs. He also said that they do not have a policy on what to do about food that is left behind. I remembered when I waitressed ( we weren't called servers at that time) we would run out in the parking lot with food that our customers had forgotten. I think the food should be held for at least 10 minutes to see if the customer returns to get it. I was wondering what other forum members think about a situation like this?

My wife and I were at the Northend in Moultonborough last Friday and a couple left their doggy bag on the bar, without hesitation the bartender ran out of the restaurant into the parking lot to find the patron who left the bag . I could see through the window they were very thankful for getting them the bag . Anybody who doesn't make an attempt to locate the party should not be in the service field . Im sure the patron at Mames left a gratuity , the owner should not be it the buisiness if he reacts like you did something wrong , when you paid for that meal that keeps his business going . I personally wouldn't set foot in that place !!

Greene's Basin Girl · 08-18-2011, 02:15 AM

We left a 25% gratuity.

RailroadJoe · 08-18-2011, 05:28 AM

Plus 9% state meals tax. That's 32% over the cost of the meal. Too much.

upthesaukee · 08-18-2011, 08:50 AM

Quote:

Originally Posted by RailroadJoe

Plus 9% state meals tax. That's 32% over the cost of the meal. Too much.

...but not for a great night of good food, good company, and good fun.

Hopefully, someone from Mame's will see this thread, and PM GBB to make things right. A gift certificate would be nice.

Pineedles · 08-20-2011, 07:10 PM

Quote:

Originally Posted by Green's Basin Girl

We left a 25% gratuity.

She left a 25% tip Hoover! If you leave more, then I have to seriously think about changing careers.

Please tell me where you eat and I'll give you a meal experience that is worth 50%.

Jmo77011 · 08-21-2011, 11:58 AM

Maybe it was because you were the last customers in the dining room? I know from my years (and years) in the business, that there are about 10 people waiting for that last party to pay and leave. You probably got an over-anxious busboy with plans after work. That would be my best guess, anyway.My parent's used to live next door to Mame's and we went there quite a bit. Always pretty good, especially up in the bar!

Greene's Basin Girl · 08-21-2011, 09:15 PM

I don't believe that Mame's has bus boys or girls. The server's bus their own tables.

08-21-2011, 11:58 AM	#6
Jmo77011 Senior Member Join Date: Mar 2009 Posts: 86 Thanks: 60 Thanked 21 Times in 19 Posts	Late night? Maybe it was because you were the last customers in the dining room? I know from my years (and years) in the business, that there are about 10 people waiting for that last party to pay and leave. You probably got an over-anxious busboy with plans after work. That would be my best guess, anyway.My parent's used to live next door to Mame's and we went there quite a bit. Always pretty good, especially up in the bar!

The Following 4 Users Say Thank You to XJLPS For This Useful Post:
Greene's Basin Girl (08-18-2011), RailroadJoe (08-18-2011), VitaBene (08-17-2011), Winnisquamguy (08-17-2011)

08-18-2011, 02:15 AM	#2
Greene's Basin Girl Senior Member Join Date: Sep 2009 Location: Moultonborough, NH Posts: 1,515 Thanks: 394 Thanked 527 Times in 269 Posts	We left a 25% gratuity.

08-18-2011, 05:28 AM	#3
RailroadJoe Senior Member Join Date: Jan 2010 Posts: 620 Thanks: 259 Thanked 158 Times in 100 Posts	Plus 9% state meals tax. That's 32% over the cost of the meal. Too much.

The Following User Says Thank You to upthesaukee For This Useful Post:
NickNH (08-18-2011)

08-21-2011, 09:15 PM	#7
Greene's Basin Girl Senior Member Join Date: Sep 2009 Location: Moultonborough, NH Posts: 1,515 Thanks: 394 Thanked 527 Times in 269 Posts	I don't believe that Mame's has bus boys or girls. The server's bus their own tables.