Websites/cams don't work

Rattlesnake Gal · 03-12-2010, 08:36 AM

I've also been having trouble with the EchoCam. I get a Page Load Error.

I just Googled the address for Echo Shores Association, which came up as echoshores.com/ and it won't load either.

Tried Stevo's trick too with no luck.

Pepper · 03-12-2010, 08:44 AM

I've been having intermittent issues as well. Some days some of the cams show older dates, other days it's fine. Starting last night I've been unable to get the page to load at all - I get a message saying Safari cannot locate the server.

Whatever the issue is, it's not affecting everyone - which is good, because that means the aliens over on the islands aren't completely knocking out the feed!

Chaos · 03-12-2010, 11:22 AM

I also can not get any of the rattlesnakecam.com pages to loat on my Mac at home. PC at work is fine, laptop at home is fine. Just my Mac. I don't have a clue. This has been going on for about 2 weeks.

Island Girl · 03-12-2010, 12:40 PM

My daughter has a MAC and I will be dropping by to play with her babies later today... I will see if my webcam pages work.

For some people a page refresh will do it. Other times, the old pages get stuck in your browser cache and no amount of refreshing will clear out the cobwebs. Deleting your temporary internet files (Internet Explorer) often makes everything well again. I do not know the equivalent for Firefox and the MAC. Someone here might know.

Basically the pages are loading from the server on which they sit (same as winni.com). Reasons for not loading vary. A few days ago I was editing the ice out page and got an error. The little widget I was putting there failed and added thousands of empty lines to the page. This could have cause timeouts for some people. I was able to fix that problem later that night.

Anyone who has trouble with my pages can always PM me and I will try to help out. It is very important to me that you all get to see ice out!!!!

RLW · 03-12-2010, 05:52 PM

Check the date and time

Pineedles · 03-12-2010, 08:31 PM

I must ammend my first post. Dates are a day behind and many are unaccessible.

Chaos · 03-12-2010, 08:52 PM

Island Girl,
This is the error message I get "Safari can’t find the server “www.rattlesnakecam.com".

I don't know what else to try.

Pepper · 03-12-2010, 10:30 PM

Quote:

Originally Posted by Chaos

Island Girl,
This is the error message I get "Safari can’t find the server “www.rattlesnakecam.com".

I don't know what else to try.

That's the same message I'm getting. No clue what could be causing it.

webmaster · 03-13-2010, 08:14 AM

Are all of you on the same ISP, maybe Metrocast?

If you are then this may be a DNS problem. DNS is the service that translates the domain name to an IP number. In future posts please include your ISP so we can see if there is a pattern.

One way to get around your ISP's DNS is to use OpenDNS. OpenDNS is a free service that is far better than most ISP's DNS. Many large companies, schools, etc. have switched to OpenDNS. I use it at home and at work and I've never had a problem reaching these sites. You don't have to sign up, just use their servers.

Their DNS servers are 208.67.222.222 and 208.67.220.220. You can enter these settings fairly easily but the procedure varies for different kinds of computers and OS versions. Just Google "how to change DNS in windows" (or Mac) and you'll find plenty of help.

I can't say for sure that this is the problem but I've seen DNS cause these kinds of problems in the past.

Bob M · 03-13-2010, 08:32 AM

I too have an IMAC. When I click the URL in the reply message from Chaos I get the same message. However when I use the link in my bookmarks link I go right to the web page showing all the camera sites. Ditto when I go to the Rattlesnake home page. Since I am still in Florida Metrocast obviously is not part of the equation for me. I hope this helps.

webmaster · 03-13-2010, 09:13 AM

Quote:

Originally Posted by Bob M

I too have an IMAC. When I click the URL in the reply message from Chaos I get the same message. However when I use the link in my bookmarks link I go right to the web page showing all the camera sites. Ditto when I go to the Rattlesnake home page. Since I am still in Florida Metrocast obviously is not part of the equation for me. I hope this helps.

The URL code in Chaos's post had an error in it that I just corrected. If that was pasted over directly from Safari then there could be some kind of strange Mac/Safari problem but I think it was just a typo.

I'm also using an iMac (side by side with my PC) and I accessed the sites using both Safari and Firefox without trouble. I'm on Comcast.

brk-lnt · 03-13-2010, 09:27 AM

Pretty sure the root issue here is with whoever is hosting the DNS for the rattlesnake.com domain:

Query from a machine on a metrocast network:
brks-macbook-pro:~ brk$ nslookup rattlesnakecam.com
Server: 192.168.1.1
Address: 192.168.1.1#53

** server can't find rattlesnakecam.com: SERVFAIL

Query against a DNS server in my colo, from Metrocast:
brks-macbook-pro:~ brk$ nslookup rattlesnakecam.com 66.203.66.203
Server: 66.203.66.203
Address: 66.203.66.203#53

** server can't find rattlesnakecam.com: SERVFAIL

Query directed at the nameserver that is supposed to control that domain name, again from Metrocast network:
brks-macbook-pro:~ brk$ nslookup www.rattlesnakecam.com NS1.LAKEHOSTSERVICES.NET
Server: NS1.LAKEHOSTSERVICES.NET
Address: 74.54.176.18#53

** server can't find www.rattlesnakecam.com: REFUSED

Query from one of my colo boxes in Marl, MA:

-sh-3.00$ nslookup www.rattlesnakecam.com NS1.LAKEHOSTSERVICES.NET
Server: NS1.LAKEHOSTSERVICES.NET
Address: 74.54.176.18#53

** server can't find www.rattlesnakecam.com: REFUSED

-sh-3.00$ nslookup www.rattlesnakecam.com
Server: 66.203.66.203
Address: 66.203.66.203#53

** server can't find www.rattlesnakecam.com: SERVFAIL

-sh-3.00$

PM me if you need/want more help or info.

upthesaukee · 03-13-2010, 09:57 AM

I have Metrocast and also cannot connect to Snake eyes or Echo Shores. I get the standard cannot connect message..

Chaos · 03-13-2010, 10:20 AM

Whatever change was made, worked! My bookmark for the iceout page (and all of weather watch pages) did not work until now. Unfortunately DRH's Echo Shores page still doesn't, but I'm closer now.

Thank you for you help.
Mike

Pepper · 03-13-2010, 10:47 AM

Chaos - I'm delighted it now works for you, because that means there's still hope that I will be soon able to see the page too. Unfortunately, it presently still doesn't work for me, using either the repaired link above or using my bookmark.

Pepper · 03-13-2010, 10:59 AM

I probably know less about how a computer works than anyone else on this forum, so I don't know if this information will be helpful or not ...

I've tried to access the page using the links provided in several places here, plus using my bookmark, plus using links available on other webpages, plus using links which appear when I use a Google Search. No matter which method I use, I get the same error message.

Adding to the fact that I am seriously techno-handicapped, now that I'm on a mac I have no idea how to refresh my page (if that's even possible on a mac), nor do I know how to clear cookies (if that's possible on a mac either).

So for now, I'm totally stumped. I have the day off, so perhaps I'll get in the car and go drive around the lake and check out the conditions in person!

If I decide to do that - I promise I'll bring my camera and post some photos from some locations that don't have webcams - so I can at least contribute to the cause.

Island Girl · 03-13-2010, 12:12 PM

Both Echo Shores and Rattlesnakecam.com are hosted on the same servers as Winnipesaukee.com. Rattlesnakecam is broadcasting and I can see the latest image from home. I have not had any outage issues in the last couple of days. I would contact my ISP since the site is working for many. My daughter's Mac could get to the ice out page yesterday.

Don, do you have any reasons that some people cannot reach our sites?

Here is the latest picture.

webmaster · 03-13-2010, 12:04 PM

Quote:

Originally Posted by brk-lnt

Pretty sure the root issue here is with whoever is hosting the DNS for the rattlesnake.com domain:

Query from a machine on a metrocast network:
brks-macbook-pro:~ brk$ nslookup rattlesnakecam.com
Server: 192.168.1.1
Address: 192.168.1.1#53

** server can't find rattlesnakecam.com: SERVFAIL

Query against a DNS server in my colo, from Metrocast:
brks-macbook-pro:~ brk$ nslookup rattlesnakecam.com 66.203.66.203
Server: 66.203.66.203
Address: 66.203.66.203#53

** server can't find rattlesnakecam.com: SERVFAIL

Query directed at the nameserver that is supposed to control that domain name, again from Metrocast network:
brks-macbook-pro:~ brk$ nslookup www.rattlesnakecam.com NS1.LAKEHOSTSERVICES.NET
Server: NS1.LAKEHOSTSERVICES.NET
Address: 74.54.176.18#53

** server can't find www.rattlesnakecam.com: REFUSED

Query from one of my colo boxes in Marl, MA:

-sh-3.00$ nslookup www.rattlesnakecam.com NS1.LAKEHOSTSERVICES.NET
Server: NS1.LAKEHOSTSERVICES.NET
Address: 74.54.176.18#53

** server can't find www.rattlesnakecam.com: REFUSED

-sh-3.00$ nslookup www.rattlesnakecam.com
Server: 66.203.66.203
Address: 66.203.66.203#53

** server can't find www.rattlesnakecam.com: SERVFAIL

-sh-3.00$

PM me if you need/want more help or info.

I'm puzzled why the connection failed for you from so many different locations. I just did a nslookup from home, my datacenter and my office network. I got a good response from all those locations. They all use OpenDNS.

Care to speculate why you can't connect from anywhere and I (and almost everyone else) can connect without trouble?

brk-lnt · 03-13-2010, 02:36 PM

Quote:

Originally Posted by webmaster

I'm puzzled why the connection failed for you from so many different locations. I just did a nslookup from home, my datacenter and my office network. I got a good response from all those locations. They all use OpenDNS.

Care to speculate why you can't connect from anywhere and I (and almost everyone else) can connect without trouble?

OpenDNS's servers seem to be caching old info:

brks-macbook-pro:~ brk$ nslookup www.rattlesnakecam.com 208.67.222.222
Server: 208.67.222.222
Address: 208.67.222.222#53

Non-authoritative answer:
www.rattlesnakecam.com canonical name = rattlesnakecam.com.
Name: rattlesnakecam.com
Address: 74.54.143.210

brks-macbook-pro:~ brk$

I'm not overly familiar with OpenDNS, other than having heard of it. I run my own nameservers, so I don't tend to need to rely on 3rd party DNS providers.

The nameserver that is authoritative for rattlesnake.com is currently not providing any info. If that is not resolved/fixed, it will eventually stop working for everyone as other DNS servers eventually hit the record cache time limits and the info expires out.

OpenDNS may be caching info beyond the TTL's set on the record, or it might be that the TTL's are/were very long and it's just taking time to expire everywhere.

Pepper - you can clear cookies and refresh pages and any thing else on a Mac. What specific browser are you using?

Chaos · 03-13-2010, 02:46 PM

I may have spoken too soon. At 10:20 AM i could view the iceout page, but not the echo shores page. Now, I'm sad to say, i can not view either.

Mike

Pepper · 03-13-2010, 02:51 PM

Chaos - try the link Don provided, and start using the OpenDNS. It works like a charm, and surfing is actually sped up for me now.

brk-lnt - I sent a PM with my OS info and some questions.

Chaos · 03-13-2010, 03:11 PM

Thanks Pepper. It worked! But does anyone know why we had to use openDNS?

Thanks all. I just bought a new boat, and it's been killing me to not watch the ice melt as I approach delivery day.

03-12-2010, 08:36 AM	#1
Rattlesnake Gal Senior Member Join Date: Nov 2003 Location: Central NH Posts: 5,252 Blog Entries: 1 Thanks: 1,451 Thanked 1,349 Times in 475 Posts	Having Trouble Too I've also been having trouble with the EchoCam. I get a Page Load Error. I just Googled the address for Echo Shores Association, which came up as echoshores.com/ and it won't load either. Tried Stevo's trick too with no luck.

03-12-2010, 08:44 AM	#2
Pepper Senior Member Join Date: Apr 2004 Location: Laconia, NH Posts: 1,284 Thanks: 409 Thanked 155 Times in 40 Posts	I've been having intermittent issues as well. Some days some of the cams show older dates, other days it's fine. Starting last night I've been unable to get the page to load at all - I get a message saying Safari cannot locate the server. Whatever the issue is, it's not affecting everyone - which is good, because that means the aliens over on the islands aren't completely knocking out the feed! __________________ Never waste time lamenting what was. Simply celebrate what is!

03-12-2010, 11:22 AM	#3
Chaos Senior Member Join Date: Apr 2009 Location: Danville, NH and West Alton Marina Posts: 134 Thanks: 111 Thanked 32 Times in 20 Posts	Rattlesnakecam.com I also can not get any of the rattlesnakecam.com pages to loat on my Mac at home. PC at work is fine, laptop at home is fine. Just my Mac. I don't have a clue. This has been going on for about 2 weeks.

03-12-2010, 12:40 PM	#4
Island Girl Senior Member Join Date: Jul 2002 Location: Central MA Posts: 2,352 Thanks: 18 Thanked 535 Times in 179 Posts	Will checkout the MAC My daughter has a MAC and I will be dropping by to play with her babies later today... I will see if my webcam pages work. For some people a page refresh will do it. Other times, the old pages get stuck in your browser cache and no amount of refreshing will clear out the cobwebs. Deleting your temporary internet files (Internet Explorer) often makes everything well again. I do not know the equivalent for Firefox and the MAC. Someone here might know. Basically the pages are loading from the server on which they sit (same as winni.com). Reasons for not loading vary. A few days ago I was editing the ice out page and got an error. The little widget I was putting there failed and added thousands of empty lines to the page. This could have cause timeouts for some people. I was able to fix that problem later that night. Anyone who has trouble with my pages can always PM me and I will try to help out. It is very important to me that you all get to see ice out!!!! __________________ Island Girl ....... Make Lemonade

03-12-2010, 08:52 PM	#7
Chaos Senior Member Join Date: Apr 2009 Location: Danville, NH and West Alton Marina Posts: 134 Thanks: 111 Thanked 32 Times in 20 Posts	Mac Problem Island Girl, This is the error message I get "Safari can’t find the server “www.rattlesnakecam.com". I don't know what else to try.

03-12-2010, 05:52 PM	#5
RLW Senior Member Join Date: Jul 2002 Location: Alton Bay on the mountain by a lake Posts: 2,023 Thanks: 563 Thanked 444 Times in 311 Posts	Check the date and time Attached Images __________________ There is nothing better than living on Alton Mountain & our grand kids visits.

03-12-2010, 08:31 PM	#6
Pineedles Senior Member Join Date: Aug 2004 Location: Moultonborough & CT Posts: 2,545 Thanks: 1,072 Thanked 668 Times in 367 Posts	I must ammend my first post. Dates are a day behind and many are unaccessible.

03-13-2010, 08:14 AM	#9
webmaster Moderator Join Date: Jun 2002 Posts: 2,454 Blog Entries: 1 Thanks: 458 Thanked 3,819 Times in 839 Posts	Are all of you on the same ISP, maybe Metrocast? If you are then this may be a DNS problem. DNS is the service that translates the domain name to an IP number. In future posts please include your ISP so we can see if there is a pattern. One way to get around your ISP's DNS is to use OpenDNS. OpenDNS is a free service that is far better than most ISP's DNS. Many large companies, schools, etc. have switched to OpenDNS. I use it at home and at work and I've never had a problem reaching these sites. You don't have to sign up, just use their servers. Their DNS servers are 208.67.222.222 and 208.67.220.220. You can enter these settings fairly easily but the procedure varies for different kinds of computers and OS versions. Just Google "how to change DNS in windows" (or Mac) and you'll find plenty of help. I can't say for sure that this is the problem but I've seen DNS cause these kinds of problems in the past.

03-13-2010, 08:32 AM	#10
Bob M Senior Member Join Date: Apr 2004 Location: Gilford, NH and DeBary, Fl Posts: 51 Thanks: 1 Thanked 10 Times in 6 Posts	Websites Don't Work I too have an IMAC. When I click the URL in the reply message from Chaos I get the same message. However when I use the link in my bookmarks link I go right to the web page showing all the camera sites. Ditto when I go to the Rattlesnake home page. Since I am still in Florida Metrocast obviously is not part of the equation for me. I hope this helps.

03-13-2010, 09:27 AM	#12
brk-lnt Senior Member Join Date: Aug 2007 Location: South Down Shores Posts: 1,944 Thanks: 544 Thanked 570 Times in 335 Posts	Pretty sure the root issue here is with whoever is hosting the DNS for the rattlesnake.com domain: Query from a machine on a metrocast network: brks-macbook-pro:~ brk$ nslookup rattlesnakecam.com Server: 192.168.1.1 Address: 192.168.1.1#53 server can't find rattlesnakecam.com: SERVFAIL Query against a DNS server in my colo, from Metrocast: brks-macbook-pro:~ brk$ nslookup rattlesnakecam.com 66.203.66.203 Server: 66.203.66.203 Address: 66.203.66.203#53 server can't find rattlesnakecam.com: SERVFAIL Query directed at the nameserver that is supposed to control that domain name, again from Metrocast network: brks-macbook-pro:~ brk$ nslookup www.rattlesnakecam.com NS1.LAKEHOSTSERVICES.NET Server: NS1.LAKEHOSTSERVICES.NET Address: 74.54.176.18#53 server can't find www.rattlesnakecam.com: REFUSED Query from one of my colo boxes in Marl, MA: -sh-3.00$ nslookup www.rattlesnakecam.com NS1.LAKEHOSTSERVICES.NET Server: NS1.LAKEHOSTSERVICES.NET Address: 74.54.176.18#53 server can't find www.rattlesnakecam.com: REFUSED -sh-3.00$ nslookup www.rattlesnakecam.com Server: 66.203.66.203 Address: 66.203.66.203#53 ** server can't find www.rattlesnakecam.com: SERVFAIL -sh-3.00$ PM me if you need/want more help or info. __________________ [insert witty phrase here]

03-13-2010, 09:57 AM	#13
upthesaukee Senior Member Join Date: Jan 2003 Location: Alton Bay Posts: 5,599 Blog Entries: 2 Thanks: 2,458 Thanked 1,981 Times in 1,082 Posts	No connect here either I have Metrocast and also cannot connect to Snake eyes or Echo Shores. I get the standard cannot connect message.. __________________ I Live Here... I am always UPTHESAUKEE !!!!

03-13-2010, 10:20 AM	#14
Chaos Senior Member Join Date: Apr 2009 Location: Danville, NH and West Alton Marina Posts: 134 Thanks: 111 Thanked 32 Times in 20 Posts	Rattlesnakecam.com works! Whatever change was made, worked! My bookmark for the iceout page (and all of weather watch pages) did not work until now. Unfortunately DRH's Echo Shores page still doesn't, but I'm closer now. Thank you for you help. Mike

03-13-2010, 10:47 AM	#15
Pepper Senior Member Join Date: Apr 2004 Location: Laconia, NH Posts: 1,284 Thanks: 409 Thanked 155 Times in 40 Posts	Chaos - I'm delighted it now works for you, because that means there's still hope that I will be soon able to see the page too. Unfortunately, it presently still doesn't work for me, using either the repaired link above or using my bookmark. __________________ Never waste time lamenting what was. Simply celebrate what is!

03-13-2010, 10:59 AM	#16
Pepper Senior Member Join Date: Apr 2004 Location: Laconia, NH Posts: 1,284 Thanks: 409 Thanked 155 Times in 40 Posts	I probably know less about how a computer works than anyone else on this forum, so I don't know if this information will be helpful or not ... I've tried to access the page using the links provided in several places here, plus using my bookmark, plus using links available on other webpages, plus using links which appear when I use a Google Search. No matter which method I use, I get the same error message. Adding to the fact that I am seriously techno-handicapped, now that I'm on a mac I have no idea how to refresh my page (if that's even possible on a mac), nor do I know how to clear cookies (if that's possible on a mac either). So for now, I'm totally stumped. I have the day off, so perhaps I'll get in the car and go drive around the lake and check out the conditions in person! If I decide to do that - I promise I'll bring my camera and post some photos from some locations that don't have webcams - so I can at least contribute to the cause. __________________ Never waste time lamenting what was. Simply celebrate what is!

The Following User Says Thank You to Pepper For This Useful Post:
RLW (03-13-2010)

03-13-2010, 12:12 PM	#17
Island Girl Senior Member Join Date: Jul 2002 Location: Central MA Posts: 2,352 Thanks: 18 Thanked 535 Times in 179 Posts	Don, can you shed some light on this Both Echo Shores and Rattlesnakecam.com are hosted on the same servers as Winnipesaukee.com. Rattlesnakecam is broadcasting and I can see the latest image from home. I have not had any outage issues in the last couple of days. I would contact my ISP since the site is working for many. My daughter's Mac could get to the ice out page yesterday. Don, do you have any reasons that some people cannot reach our sites? Here is the latest picture. Attached Images __________________ Island Girl ....... Make Lemonade

03-13-2010, 02:46 PM	#20
Chaos Senior Member Join Date: Apr 2009 Location: Danville, NH and West Alton Marina Posts: 134 Thanks: 111 Thanked 32 Times in 20 Posts	Broken again! I may have spoken too soon. At 10:20 AM i could view the iceout page, but not the echo shores page. Now, I'm sad to say, i can not view either. Mike

03-13-2010, 02:51 PM	#21
Pepper Senior Member Join Date: Apr 2004 Location: Laconia, NH Posts: 1,284 Thanks: 409 Thanked 155 Times in 40 Posts	Chaos - try the link Don provided, and start using the OpenDNS. It works like a charm, and surfing is actually sped up for me now. brk-lnt - I sent a PM with my OS info and some questions. __________________ Never waste time lamenting what was. Simply celebrate what is!

03-13-2010, 03:11 PM	#22
Chaos Senior Member Join Date: Apr 2009 Location: Danville, NH and West Alton Marina Posts: 134 Thanks: 111 Thanked 32 Times in 20 Posts	It works... Thanks Pepper. It worked! But does anyone know why we had to use openDNS? Thanks all. I just bought a new boat, and it's been killing me to not watch the ice melt as I approach delivery day.