MJM-Sounds just like conversations I've had, first with Dish Network, for which we never signed a contract. They said we did, they said it would take six weeks to research it, I finally had to call the company I ordered it from who got it straightened out. I never did get the reply (from them directly)I was supposed to after six weeks. Then when it wouldn't come in any more and over the phone adjusting didn't work, they were going to send someone out, at our charge, after they had assured us, it was their equipment and we would never get a service charge. These were only two of the major issues I had with them. When I cancelled, they expected us to go up on the roof in the snow and take it down and send it back to them. They assured me I would be charged if we waited until spring. They finally settled for a small part, can't remember what it was. Have had similar frustrating conversations with cable. When they installed it they, cut wires in three place. One of them was our phones so we had no phone service. When I called, she said, "Oh, no we don't cut your phone wire." It was so frustrating, I can't tell you. Anyway, we called the local office the next morning, fortunately one of the service guys gave us his number, and they came right away and fixed everything.
BUT WHAT DO YOU DO? IF YOU WANT TV, THEY HAVE US!
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