coronado
09-15-2011, 07:52 AM
I've been a member for a while now and I don't post much, but I thought I would share the story of our stay on the lake. After a year of planning , my lovely better half and I were married on board the Mount Washington. Capt Leo O'Connell served as justice of the peace and performed a very nice ceremony. The staff for the Mount Washington was excellent, we had a great cruise around the lake, a lovely dinner was served, DJ Warren Bailey entertained our guests. The on board staff was very attentive to our guests needs. Chef Allen from Ooo la la creative cakes did a wonderful job on our wedding cake.
We had guests from Florida, New York, California, Massachusetts and NH join us, we visited many area establishments such as Cactus Jacks, Patrick's, Union Diner, The meals and service were great, and even for the kids Pizza Hut and MC Donalds.
We talked with many area motels before deciding to have our guests stay at Barton's. We made this decision for a number of reasons, the motor court style layout - which made it easily accessible for our older and handicapped guests who could drive right to their door. This is where the story goes down hill. I realize that is was after labor day, but if you are going to be open and taking our money than you should be providing guests with the services that you advertise. Such as the Wi-Fi- after numerous attempts and asking the owner, the signal which was very poor , disappeared all together. Barton's advertised the pool was heated ( this was confirmed in conversation as well) upon arrival we found out the pool was not heated, (for our Southern Guests) When asked about this we were told the pool would not be heated during our stay. The weather was gorgeous and sunny and we asked if they could put out a few pool umbrellas for our northern guests, we were told that they had taken them down during recent storms and would not be putting them back up. We unfortunately had to leave the area earlier than expected due to illness with more than 24 hours notice we still have not received a credit back for at least one night stay.
Other than the issues at Bartons, our guests enjoyed themselves and enjoyed the lake and area. Many have never been to the Lake and commented they would be back. We have always enjoyed the area , however next time we will not be staying at Bartons
We had guests from Florida, New York, California, Massachusetts and NH join us, we visited many area establishments such as Cactus Jacks, Patrick's, Union Diner, The meals and service were great, and even for the kids Pizza Hut and MC Donalds.
We talked with many area motels before deciding to have our guests stay at Barton's. We made this decision for a number of reasons, the motor court style layout - which made it easily accessible for our older and handicapped guests who could drive right to their door. This is where the story goes down hill. I realize that is was after labor day, but if you are going to be open and taking our money than you should be providing guests with the services that you advertise. Such as the Wi-Fi- after numerous attempts and asking the owner, the signal which was very poor , disappeared all together. Barton's advertised the pool was heated ( this was confirmed in conversation as well) upon arrival we found out the pool was not heated, (for our Southern Guests) When asked about this we were told the pool would not be heated during our stay. The weather was gorgeous and sunny and we asked if they could put out a few pool umbrellas for our northern guests, we were told that they had taken them down during recent storms and would not be putting them back up. We unfortunately had to leave the area earlier than expected due to illness with more than 24 hours notice we still have not received a credit back for at least one night stay.
Other than the issues at Bartons, our guests enjoyed themselves and enjoyed the lake and area. Many have never been to the Lake and commented they would be back. We have always enjoyed the area , however next time we will not be staying at Bartons