MVM Kudos

MJM · 06-27-2013, 07:51 AM

I believe in giving accolades where due....we bought a boat from Melvin Village Marina this week, and just plain loved dealing with them. We feel the price was good, the trade-in was the fair value, and everyone we dealt with was terrific.

Sometimes it's the little things too...as we went to leave, we realized we needed a lighting adapter. They had one, but refused to let me pay for it. A nice little touch that cemented my feelings about doing business with them.

Can't wait to spend lots of time on the new (to us) boat!

EllyPoinster · 06-29-2013, 12:33 PM

Quote:

Originally Posted by MJM

I believe in giving accolades where due....we bought a boat from Melvin Village Marina this week, and just plain loved dealing with them. We feel the price was good, the trade-in was the fair value, and everyone we dealt with was terrific

I could have written that - 11 years ago. Nice to see they haven't changed. I still have the boat I bought from MVM but when I need a new one, I'll be back.

Dog's Ear · 06-30-2013, 09:42 AM

We have bought all of our boats over the years from them. Sales and Service are fantastic!!

Blue Thunder · 07-01-2013, 09:34 AM

14th season on mine. They have performed all of the service and when I'm ready to do it again....I'll be there.

BT

MJM · 08-13-2013, 12:48 PM

They did it again! I am the originator of this thread, having posted about how great the purchase experience was in dealing with Melvin Village Marina.

Now I'm back to add that their service is fantastic too!

Unfortunately, I encountered one of those darn rocks that just jump out at you.... They took me in immediately, showed me that it wasn't just a damaged prop, but also a bent prop shaft. They even gave us a ride back to the house since the boat was unusable! They had it fixed in 2 days, right at the amount of the Estimate, and just could not have been better to deal with.

Kudos again!

fpartri497 · 08-13-2013, 06:00 PM

Quote:

Originally Posted by MJM

I believe in giving accolades where due....we bought a boat from Melvin Village Marina this week, and just plain loved dealing with them. We feel the price was good, the trade-in was the fair value, and everyone we dealt with was terrific.

Sometimes it's the little things too...as we went to leave, we realized we needed a lighting adapter. They had one, but refused to let me pay for it. A nice little touch that cemented my feelings about doing business with them.

Can't wait to spend lots of time on the new (to us) boat!

they don't come any better. and allways go the extra mile for a customer.

Dave R · 08-13-2013, 06:42 PM

Quote:

Originally Posted by MJM

They took me in immediately, showed me that it wasn't just a damaged prop, but also a bent prop shaft.

that's usually worth an insurance claim

Senter Cove Guy · 08-13-2013, 07:19 PM

I bought my 1987 4WINNS 190 Horizon from MVM on Dec 24th, 1986. I've had Melvin Village Marina service my boat ever since and they do a fantastic job. Always prompt, helpful and courteous. Tom, Matt, Erin, Rob and the rest of the crew at MVM are THE BEST. You will NEVER GO WRONG when dealing with them. My boat still runs great. One of these days I'll be buying another 4WINNS from them.

MJM · 08-14-2013, 05:49 PM

Quote:

Originally Posted by Dave R

that's usually worth an insurance claim

Yup...repairs totaled $2,200, insurance covered it except for the $1000 deductible of course...oh, well.

znh · 08-15-2013, 11:24 AM

Quote:

Originally Posted by MJM

They did it again! I am the originator of this thread, having posted about how great the purchase experience was in dealing with Melvin Village Marina.

Now I'm back to add that their service is fantastic too!

Unfortunately, I encountered one of those darn rocks that just jump out at you.... They took me in immediately, showed me that it wasn't just a damaged prop, but also a bent prop shaft. They even gave us a ride back to the house since the boat was unusable! They had it fixed in 2 days, right at the amount of the Estimate, and just could not have been better to deal with.

Kudos again!

Where were you when you hit the rock ? Was it on the chart ? If not did you tell the folks at Bizer about it, they are always updating their charts and love new information that is not on there already...

MJM · 08-16-2013, 08:00 AM

Quote:

Originally Posted by znh

Where were you when you hit the rock ? Was it on the chart ? If not did you tell the folks at Bizer about it, they are always updating their charts and love new information that is not on there already...

I'd love to be able to say it was a chart error, but it was mine. I slowed to check the chart to confirm direction, but did so too late... Live and learn, I guess!

06-27-2013, 07:51 AM	#1
MJM Senior Member Join Date: Jul 2005 Posts: 262 Thanks: 0 Thanked 23 Times in 11 Posts	MVM Kudos I believe in giving accolades where due....we bought a boat from Melvin Village Marina this week, and just plain loved dealing with them. We feel the price was good, the trade-in was the fair value, and everyone we dealt with was terrific. Sometimes it's the little things too...as we went to leave, we realized we needed a lighting adapter. They had one, but refused to let me pay for it. A nice little touch that cemented my feelings about doing business with them. Can't wait to spend lots of time on the new (to us) boat!

07-01-2013, 09:34 AM	#4
Blue Thunder Senior Member Join Date: Apr 2004 Location: Eastern MA & Frye Island/Sebago Lake, Maine Posts: 935 Thanks: 247 Thanked 323 Times in 148 Posts	me too... 14th season on mine. They have performed all of the service and when I'm ready to do it again....I'll be there. BT __________________ " Live for today because yesterday is gone and tomorrow may never come"

08-13-2013, 12:48 PM	#5
MJM Senior Member Join Date: Jul 2005 Posts: 262 Thanks: 0 Thanked 23 Times in 11 Posts	M Vil Marina Awesome They did it again! I am the originator of this thread, having posted about how great the purchase experience was in dealing with Melvin Village Marina. Now I'm back to add that their service is fantastic too! Unfortunately, I encountered one of those darn rocks that just jump out at you.... They took me in immediately, showed me that it wasn't just a damaged prop, but also a bent prop shaft. They even gave us a ride back to the house since the boat was unusable! They had it fixed in 2 days, right at the amount of the Estimate, and just could not have been better to deal with. Kudos again!

08-13-2013, 07:19 PM	#8
Senter Cove Guy Senior Member Join Date: Apr 2004 Posts: 593 Thanks: 283 Thanked 427 Times in 139 Posts	27 Years And Counting I bought my 1987 4WINNS 190 Horizon from MVM on Dec 24th, 1986. I've had Melvin Village Marina service my boat ever since and they do a fantastic job. Always prompt, helpful and courteous. Tom, Matt, Erin, Rob and the rest of the crew at MVM are THE BEST. You will NEVER GO WRONG when dealing with them. My boat still runs great. One of these days I'll be buying another 4WINNS from them. __________________ Lake Winni - The only place I want to be during the summer. Last edited by Senter Cove Guy; 08-15-2013 at 02:13 PM.

The Following 3 Users Say Thank You to MJM For This Useful Post:
BroadHopper (06-28-2013), Dave R (06-27-2013), fpartri497 (08-13-2013)

06-30-2013, 09:42 AM	#3
Dog's Ear Senior Member Join Date: Apr 2004 Location: Whortleberry Island Posts: 81 Thanks: 130 Thanked 20 Times in 10 Posts	We have bought all of our boats over the years from them. Sales and Service are fantastic!!