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Old 05-12-2018, 06:44 PM   #1
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Default Metrocast now Atlantic Broadband

My wife went by the Metrocast office in Belmont and the new sign said Atlamtic Broadband. I googled Metrocast and got the Atlantic Broadband web site. It has rates considerably lower than what we are currently paying. It has a phone # for current customers to call. Has anyone talked to them?
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Old 05-12-2018, 08:14 PM   #2
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Default Call to Atlantic Broadband

Called them last Saturday to confirm that our service on East Bear Island had been turned back on as scheduled. It had been. Used the MetroCast number in the phone directory. 🐻
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Old 05-12-2018, 09:09 PM   #3
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As a Metrocast customer I emailed Atlantic Broadband's customer service department last week to ask if my email address will be changing. So far I've gotten no reply.
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Old 05-13-2018, 06:25 AM   #4
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Hopefully not hijacking the tread, but recently TDS stopped carrying Ch5/ABC out of Boston, citing a contract issue with Hearst Television.

The website channel listing still shows it as a channel, but the TDS site still does too. Just wondering if Metrocast has done the same.
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Old 05-13-2018, 06:58 AM   #5
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Atlantic just contacted me to say that if I wanted seasonal disconnect I would have to either pay a $150 fee and turn in the equipment every year, or I must sign a three year contract and give them hard turn on and off dates up front.
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Old 05-16-2018, 08:32 AM   #6
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Default Help Provided

Called Atlantic Broadband for help getting our picture on our TV. We were connected and could get menu information, but no picture. Tammy at AB in Pennsylvania walked us through the proper steps, and, voila, we were good to go. 🖥
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Old 05-16-2018, 08:38 AM   #7
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i have had an opposite experience so far. Had some billing issues they were taken care of and i was offered a much better rate than i received last year from Metrocast

Yes Atlantic Broadband did purchase metrocast
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Old 05-16-2018, 09:15 PM   #8
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We received a bill from Atlantic Broadband, wondering if MetroCast sold or if it was a scam. The bill was considerably less than previous. My wife called and it
is the real deal.

I just thought of something. If I added up what we pay for all the cable, tv, internet, RE taxes, insurances(auto, home, life, health). Do believe many could live on that. My brain is on steroids.

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I am a retired workaholic and continuing aquaholic.
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Old 05-31-2018, 01:38 PM   #9
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Default No Lower Price here...

...Got the new Atlantic Broadband bill the other day. No price change at all. Checked their website, and the packages listed were substantially lower, (like $30+ per month), for what appeared to be the same pkg I had with Metrocast.
Spoke to customer service rep who told me "those are for new customers". I asked "what if I cancel I re-sign up?". He said, "You'd have to be cancelled for 90 days, and then get whatever new customer promo is in effect at that time".
I asked, "so there's nothing you can do for me today?", and he said, "no, not for pricing. You've actually got our best price"

I totally feel like I am getting the shaft with Metrocast, (now ABB). I pay $89/month in MA for Fios triple play, with all movie channels and maybe a couple hundred cable channels. That was a 2 year promo that expired last year and they renewed me for another 2 years at the same rate. I'm paying double that in Meredith with Metrocast/ABB for a triple play pkg with zero movie channels and well under 100 cable channels, (their VIP digital plan...$166/mo) And their service stinks, as numerous folks have stated in this forum, and I have experienced as well.


What are other folks seeing? For those whose bills have decreased, can you provide any more commentary?
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Old 06-01-2018, 07:56 AM   #10
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MeredithMan, I went through the same drill that you did with Atlantic Broadband and got the same answers that you did.
If you read the fine print about what new customers will get after a certain period of time it states that they will pay what you and I are paying now. That means that some people will get an increase of $50 to $75..maybe even more.
I've looked into alternatives to Atlantic Broadband but so far I can't get anything that would give me the internet reliability/speed and bundles that I am getting now from ABB. Some are cheaper but you get what you pay for.
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Old 10-11-2018, 10:29 AM   #11
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Thumbs down Atlantic Broadband

Quote:
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MeredithMan, I went through the same drill that you did with Atlantic Broadband and got the same answers that you did.
If you read the fine print about what new customers will get after a certain period of time it states that they will pay what you and I are paying now. That means that some people will get an increase of $50 to $75..maybe even more.
I've looked into alternatives to Atlantic Broadband but so far I can't get anything that would give me the internet reliability/speed and bundles that I am getting now from ABB. Some are cheaper but you get what you pay for.
I just requested a vacation hold also, was told return everything and pay $150 start up as I had used it in February! The costs are out of control.
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Old 10-11-2018, 02:40 PM   #12
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3 options... Directv, Dish, or Hughes net! I left cable years ago and don't regret it!
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Old 10-11-2018, 03:41 PM   #13
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I have internet only with ABB and then use roku or slingbox to watch the tube. According to their latest mailing, internet only is going up $5 per month.
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Old 10-12-2018, 10:57 AM   #14
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I have internet only with ABB and then use roku or slingbox to watch the tube. According to their latest mailing, internet only is going up $5 per month.
Same here.

As I only need internet, Dish options are out. I need real internet to work remote, not wifi hotspots.
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Old 10-12-2018, 03:28 PM   #15
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Are the cable companies blind? Do they not see just about everybody is fed up with them? Yet they keep coming up with more reasons for us to hate them. I guess they haven't noticed how many people have left.
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Old 10-12-2018, 04:55 PM   #16
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Kind of reminds me of Lily Tomlin years ago on Laugh-In.
"We're the phone company, we don't have to care!"
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Old 10-12-2018, 08:11 PM   #17
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Are the cable companies blind? Do they not see just about everybody is fed up with them? Yet they keep coming up with more reasons for us to hate them. I guess they haven't noticed how many people have left.
Because they know they have majority of us by the balls. I wanted to dump metrocast 6 years ago when my bill was 180$ a month for bad internet connection, barely any channels and 2 cable boxes. Would complain all the time because of constant outages, they didn’t care. But in reality I had nowhere else to go and dish/direct tv wasnt an option at my house.
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Old 04-24-2019, 08:26 AM   #18
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Default Atlantic Cable Service

Quote:
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Called them last Saturday to confirm that our service on East Bear Island had been turned back on as scheduled. It had been. Used the MetroCast number in the phone directory. 🐻
Is Atlantic cable running on Bear Island today 5/24/19 ?

My cable home phone is off line apparently.
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Old 04-24-2019, 10:46 AM   #19
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Default Give Them a Call

We have not opened our place on East Bear Island yet. Our service was scheduled to be turned on April 20th, a date given to Atlantic Broadband by us last October. 🐻
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Old 01-16-2019, 01:31 PM   #20
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Question ...... YouTube TV

Anyone here have that YouTube TV ..... have been thinking about going with it .... they have an introductory offer with the first three months for $100. ..... which is 95-cents/day for a big bunch of channels ...... and you don't really need an internet hook-up or a laptop or nothing ..... all you need is like a five dollar set of headphones ..... so's you can go watch and listen on the public library computer ..... just bring the head phones ...... and while at the library maybe even look at a book ..... a book ..... a book .... a book ..... what is a book!

Never ever thought in a million years, that going to the library was the place to go to watch TCM Turner Classic Movies, or The Tennis Channel ..... or many other channels on YouTube TV

..... just seems really crazy ..... if only they had coffee available at the library ..... and a high quality ping-pong table ..... at the library ..... maybe a pool table, too ..... at the library ..... maybe a poker table, too ..... at the library?

Heck ..... with a $149 Samsung lap top from Walmart ..... you could probably watch YouTubeTv ...... inside your car ..... from the parking lot at McDonalds' with the McD-wifi ..... just in case you are homeless and living in your 1997 khaki Ford Contour 5-speed..... and want to watch the Australian Tennis Open-2019 on the Tennis Channel or live on ESPN2 ..... like, who needs the library ..... and live in the car!

..... remember when tv was free? ..... https://www.youtube.com/watch?v=V2nlwy1uB0s
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Old 01-17-2019, 07:35 AM   #21
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Anyone here have that YouTube TV
I have tried three streaming services (DirectTV, Sling and Youtube TV) and Youtube TV is the best by far. The speed and quality is stunning. You can actually surf from one channel to the next with no delay. The interface is very slick too.

I really like that it has my local and sports channels (when viewing in that local area). I can now watch the Celtics, Bruins, Sox and Patriots on Youtube TV.

Having said that, there is one BIG showstopper: No HGTV or other Scripps channels. Without HGTV this is a no-go for my wife and household. If Youtube could just get Scripps on board it would be cord-cutting time.
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Old 01-17-2019, 07:50 AM   #22
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Who are you using for internet service and what speed? I’m with you we would also miss the Scripps channels and I would miss my Sunday Ticket on directv but it’s a big cost difference


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Old 01-17-2019, 08:07 AM   #23
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Ok, so I signed up for the 3-month, $100-deal with YouTube-TV, and have no clue what the price goes up to, after that. Anybody know? Will worry about that on April 16!

It is not too totally easy to navigate, but then again, if I can do it ......
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Old 01-17-2019, 08:43 AM   #24
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Ok, so I signed up for the 3-month, $100-deal with YouTube-TV, and have no clue what the price goes up to, after that. Anybody know? Will worry about that on April 16!

It is not too totally easy to navigate, but then again, if I can do it ......
Last year it was $40.00 per month.
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Old 01-29-2019, 09:17 AM   #25
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Default ..... 5 mini-screens across the top: You Tube-TV

After 10 days of fiddl'n and diddl'n around with You Tube-TV, it was an excellent choice, and I am surprised to know the $40/month or $100/3-months price is supposedly not just an initial offer, with the price going up after that. Apparently, this price is the price.

One of my favorite features is how You Tube-TV monitors what you watch, and creates a five mini-screen lay-out at the top of the opening page, so I get to watch Tennis Channel, MSNBC, Fox News, CNN, and the left half of ESPN2, all at the same time, on these five small screens that are big enough to see the content ..... before choosing what's the choice.

It does this all automatically, with no input from me ..... which is a good thing .... because I would screw it up.

I like this so much that I went out and bought a new $179 Acer 15" laptop, from Plymouth Walmart, to replace my old 11" Samsung lap top which had on/off issues .... plus is a much bigger screen.
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Old 01-29-2019, 09:42 AM   #26
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No, have not seen any WMUR-9, and it does get ABC, CBS, NBC, BBC, but I almost never have looked at these networks, so maybe I don't really know?

For the local weather I look at the radar picture here on winnipesaukee.com, plus the seven-day forecast. Until WMUR hires Canadien tennis player, Genie Bouchard, to be their weather girl .... will keep using the winnipesaukee.com/weather.

Starting at 11-am, The Student Prince in Old Heidelberg, a 1927 silent film with Norma Shearer and Roman Navarro, is playing on TCM ...... and TCM is almost totally 100% free of advertisements ..... so the movies play straight through with no ads during the movie ...
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Old 01-29-2019, 09:53 AM   #27
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I have DirecTv now and it has all of the local channels.... for $40/mo. Works AWESOME!

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Old 01-29-2019, 10:42 AM   #28
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No... Its $40 all the time. of course you can option up if you like.

https://www.directvnow.com/thegoodst...ww.google.com/

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Old 01-29-2019, 10:45 AM   #29
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DirectTV Now is a set price per month, no contracts. That's pretty much the standard out there.

Channel lineups do vary between services and if local channels are a big selling point few offer them. DTVNow does but doesn't offer PBS or local "independent" stations.

I've been using it now for nearly a year, it's OK has its quirks here and there but in the past year I've been using it they have made noticeable improvements. Overall I've been satisfied with it. Nice thing is the service is portable so I use it at home and at the lake.

FYI my streaming platform is Roku which I highly recommend.

I'm shocked that FLL is actually paying a premium for YouTube TV when there are so many free options out there.
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Old 01-29-2019, 12:56 PM   #30
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Default DirectTV...

Is owned by AT&T. A company still operating in the dark ages of Ma-Bell...Bureaucrats!

I made the mistake of getting DirectTV in San Francisco with their promise to connect me in NH last spring...Then I found out they don't service my area in Meredith...I was lied to. I gave them my zip code and was promised they serviced my area...But they don't. I now have a 2 year contract I am going to get out of and pay the penalty.

Did you know that AT&T made a decision, now a long time ago, that cell phone technology was not worth pursuing because no one was going to be interested in it? I switched back to Verizon after one week of AT&T cell technology.

I now get 400 channels of DirectTv garbage and crap not worth watching. 100 of them show the same show ALL THE TIME!
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Old 01-29-2019, 02:35 PM   #31
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gary...

DirecTv Now is an streaming service app..... that you download. So no equipment, no contract, no anything. it is nothing like their satellite based service.

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Old 01-29-2019, 03:50 PM   #32
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Default So who do you use...

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gary...

DirecTv Now is an streaming service app..... that you download. So no equipment, no contract, no anything. it is nothing like their satellite based service.

Woodsy
For internet?

I have the Direct TV app on my laptop in SF and no technical support person at Direct TV can get it to work. In NH Metrocast/ Atlantic works just fine, but on the left coast with DirectTv...Nada!
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Old 01-29-2019, 03:56 PM   #33
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gary....

it is not DirecTV... it is completely different. It is called DirecTv Now. It is a streaming app.... you need internet access thru Atlantic or whomever your left coast internet provider is. I use it on my Amazon Firestick, but it will work on almost any android or iOS device.

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Old 01-29-2019, 06:37 PM   #34
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Default OK loaded it...

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gary....

it is not DirecTV... it is completely different. It is called DirecTv Now. It is a streaming app.... you need internet access thru Atlantic or whomever your left coast internet provider is. I use it on my Amazon Firestick, but it will work on almost any android or iOS device.

Woodsy
It appears to be an AT&T product...No?

It's asking me for login and password info. I put in my DirectTV info and it yelled at me...Jeeez, I hate that!

I suppose I need a separate account?

I remember when life was very simple...the biggest concern was whether the "party line" was free or not...Yeah, you wouldn't understand.
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Old 01-29-2019, 07:30 PM   #35
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Gary...

It is a completely different stand alone product... It has nothing to do with satellite based Direct Tv. So , your passwords and everything else will be completely different.

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Old 01-29-2019, 10:12 PM   #36
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Quote:
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It appears to be an AT&T product...No?



It's asking me for login and password info. I put in my DirectTV info and it yelled at me...Jeeez, I hate that!



I suppose I need a separate account?



I remember when life was very simple...the biggest concern was whether the "party line" was free or not...Yeah, you wouldn't understand.


DIRECTV now just like regular DIRECTV is from AT&T but they are separate services. DIRECTV NOW has its own login and is there a version of streaming television


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Old 01-29-2019, 11:46 PM   #37
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It has been rumored that AT&T is looking to convert the entire DirecTV Sat platform over DirecTV NOW internet streaming.

Makes sense providing a streaming only service requires far less overhead and would seem to me as way more profitable and has no geographical limitations. Best of all there is no infrastructure for them to maintain.

Dish\Sling TV is basically doing the same thing as well. However Sling is way far behind DirecTV NOW far as content and features. They are also cheaper.

FLL - Get a smart TV - access to free channels streaming through a laptop is not going to work. However I did check and you can watch Pluto TV that way so enjoy... for free.
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Old 02-13-2019, 10:14 AM   #38
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So, here's the latest on You Tube-TV ...... $40/month or $100/3-months ..... with You Tube-TV, I can watch 4 1/4 different channels all at the same time .... Tennis Channel, MSNBC, CNN, Fox News, and the left hand quarter of Nat Geo (Life Below Zero, on the #1 best channel) .... with audio from just one channel .... is like totally worth the price, plus supposedly is not just an intro price, but the price?
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Old 01-29-2019, 03:01 PM   #39
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Quote:
Originally Posted by MAXUM
I'm shocked that FLL is actually paying a premium for YouTube TV when there are so many free options out there.
At 3 months/$100, that's 95-cents/day for YouTube TV, and you obviously need access to the internet. Could you please name these free internet ways to access multiple tv channels that includes maybe 50-channels including TCM and The Tennis Channel, and 48 others?
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Old 01-29-2019, 10:44 AM   #40
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Can you get local channels with You Tube- tv ?

Yes. In Alton we were assigned to the Boston area: Channels 4, 5, 10, 25 and NECN out of Boston plus WMUR ch 9

Enter your zip code on this page to see what you get for $40/month
https://tv.youtube.com/welcome/intro/
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Old 02-15-2019, 07:28 AM   #41
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YouTube TV says you need reliable 13 MbPS (mega bits per second) to stream HD. First, when a service offers 20 MbPS (which works out to be something like 2.5 gigabytes per second) max you almost never get that. Second, Consolidated offers DSL internet which is provided over your telephone wires. DSL speeds are totally dependent upon your distance from the switch and how many people are using internet between you and the switch. (FLL, “the switch” is usually a big tan box by the side of the road that looks like it might be a high volume central mail box.). You might have difficulty getting a reliable 13.


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Old 04-24-2019, 10:50 AM   #42
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It had been down for maybe a week+ but came back on sometime yesterday, at least mine did. I called a week ago about it being down and they had over two dozen houses in the area whose modems were off-line and not responding. Said they’d send a crew ASAP once the ice cleared.


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Old 04-24-2019, 01:45 PM   #43
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When I called our West Bear camp cable phone, message indicates it's offline. Now thinking of getting DISH as a backup when Atlantic goes down. If I can stream Patriots and Red Sox games and local stations somehow, that would be great, as opposed to installing DISH
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Old 04-26-2019, 01:55 PM   #44
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How about a Roku plus Netflix for $9 a month? You can get news from all major networks, WMUR news and weather (on the Haystack channel), and an awful lot of movies and programs. With Roku you can access YouTube just like you would on your laptop.
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Old 04-27-2019, 08:17 AM   #45
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https://www2.bostonglobe.com/busines...NUO/story.html
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Old 05-08-2019, 02:47 PM   #46
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When I called our West Bear camp cable phone, message indicates it's offline. Now thinking of getting DISH as a backup when Atlantic goes down. If I can stream Patriots and Red Sox games and local stations somehow, that would be great, as opposed to installing DISH
We haven't had service since last Saturday. Is anybody on Bear getting cable tv?
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