Computer Help

colesfamily · 05-18-2015, 06:41 AM

Is there someone in the Meredith area who can come to my house and help me figure out how to get my printer to work with my laptop? I have a computer guy in Florida that makes home visits but Meredith is to far for him to travel. Thanks for any names you can provide. Steve

BroadHopper · 05-18-2015, 09:05 AM

Sounds like you just need to remove the old driver and related software and download the latest from the manufacturer. Usually work 90% of the time. The other 10% is hardware problems. A 'reliable' computer repair shop will do just that for a good sum of money.

phoenix · 05-18-2015, 09:15 AM

There is a computer repair company in the heaths shopping center in center harbor . I have used them to clean up my computer and they did a good job

TheProfessor · 05-19-2015, 05:46 AM

Quote:

Originally Posted by BroadHopper

Sounds like you just need to remove the old driver and related software and download the latest from the manufacturer. Usually work 90% of the time. The other 10% is hardware problems. A 'reliable' computer repair shop will do just that for a good sum of money.

This is probably the case. Good advice.

Back to basics.
What is the operating system (Windows XP, Vista, 7, 8 etc.)?
Do you have a current anti-virus and is it paid for yearly and up to date?
Or one of the free ones?
Is the printer an old one?

The printer may be too old for the computer.
But if all is current then do what BroadHopper suggests.
Uninstall the printer software, restart the computer, then plug in the printer and turn on the printer. Microsoft usually "finds" the correct drivers automatically. The drivers are what make the printer operate. If that doesn't work, put the printer software into the disk drive of computer. Some printer manufacturers do not make/provide the drivers for older printers if the computer itself is newer. And it will never work.
If this is an Apple. Well, it should work the same way.

This is exactly what any "computer" store is going to do. For around $125.00.

upthesaukee · 05-19-2015, 06:51 AM

If you try to print, and for whatever reason, a printing error develops, any subsequent attempts to print will be held in the print queue.

Look down in the "tray", the area where the time is shown at the bottom of the screen, and look for a printer icon (looks like a printer). You may have to click on a little arrow on the left side of that area to see other icons.

If the printer icon is there, then click on it. This will bring up a box on the screen. It will show any printing jobs in the queue, and the first one may be in error, or just showing printing. Go to "file" at the upper left corner of this box, click, scroll down, and delete all print jobs. Then close the box.

Try to print something simple, like a short email and see if it prints. If so, problem may be solved. If it doesn't print in a reasonable time, then check the print queue again. If it is there, then you may want to uninstall / reinstall the drivers for the printer.

My sister in law, who I love dearly, will call regularly to say her printer is not working (again), and when we swing by, she has items in the queue, the first of which is in error. She has had 8 or 9 on at least one occasion.

If the icon is not there, listen to the others.

madeinusa69 · 08-14-2015, 11:40 AM

tomcat-tech from Ossipee covers the lake. www.tomcat-tech.com

garysanfran · 08-14-2015, 06:59 PM

Go into "settings"..."devices"...then make sure your printer is the chosen one.

garysanfran · 08-14-2015, 07:27 PM

Go into "settings"..."devices"...then make sure your printer is the chosen one.

Woodguy53 · 08-14-2015, 09:25 PM

If the printer used to work and you haven't already tried, it may be as simple as a rebooting the printer and computer. - - turn them all the way off, unlplug the electricity from the printer - wait 30 seconds - restart the printer then the computer
My HP printer occasionally doesn't work - rebooting works
Good luck

TheProfessor · 08-15-2015, 05:00 AM

Quote:

Originally Posted by colesfamily

Is there someone in the Meredith area who can come to my house and help me figure out how to get my printer to work with my laptop? I have a computer guy in Florida that makes home visits but Meredith is to far for him to travel. Thanks for any names you can provide. Steve

This original post was in May.
It would be nice if original poster provided information as to how this issue was finally solved.

radioman · 08-22-2015, 02:34 PM

Archie care 279-1126

Smokienorm · 08-22-2015, 06:47 PM

Kevin Eastwood Tel 527-1046. Very competent and reasonably priced.

05-18-2015, 06:41 AM	#1
colesfamily Member Join Date: Jul 2009 Location: Meredith & Port Charlotte, Fl Posts: 38 Thanks: 6 Thanked 7 Times in 5 Posts	Computer Help Is there someone in the Meredith area who can come to my house and help me figure out how to get my printer to work with my laptop? I have a computer guy in Florida that makes home visits but Meredith is to far for him to travel. Thanks for any names you can provide. Steve

05-18-2015, 09:05 AM	#2
BroadHopper Senior Member Join Date: Oct 2004 Location: Laconia NH Posts: 5,512 Thanks: 3,118 Thanked 1,090 Times in 784 Posts	What's wrong? Sounds like you just need to remove the old driver and related software and download the latest from the manufacturer. Usually work 90% of the time. The other 10% is hardware problems. A 'reliable' computer repair shop will do just that for a good sum of money. __________________ Someday may never be an actual day.

05-18-2015, 09:15 AM	#3
phoenix Senior Member Join Date: Apr 2004 Location: phoenix and moultonboro Posts: 1,520 Thanks: 58 Thanked 266 Times in 187 Posts	There is a computer repair company in the heaths shopping center in center harbor . I have used them to clean up my computer and they did a good job __________________ it's tough to make predictions specially about the future

05-19-2015, 06:51 AM	#5
upthesaukee Senior Member Join Date: Jan 2003 Location: Alton Bay Posts: 5,547 Blog Entries: 2 Thanks: 2,398 Thanked 1,918 Times in 1,061 Posts	One other thing to check. If you try to print, and for whatever reason, a printing error develops, any subsequent attempts to print will be held in the print queue. Look down in the "tray", the area where the time is shown at the bottom of the screen, and look for a printer icon (looks like a printer). You may have to click on a little arrow on the left side of that area to see other icons. If the printer icon is there, then click on it. This will bring up a box on the screen. It will show any printing jobs in the queue, and the first one may be in error, or just showing printing. Go to "file" at the upper left corner of this box, click, scroll down, and delete all print jobs. Then close the box. Try to print something simple, like a short email and see if it prints. If so, problem may be solved. If it doesn't print in a reasonable time, then check the print queue again. If it is there, then you may want to uninstall / reinstall the drivers for the printer. My sister in law, who I love dearly, will call regularly to say her printer is not working (again), and when we swing by, she has items in the queue, the first of which is in error. She has had 8 or 9 on at least one occasion. If the icon is not there, listen to the others. __________________ I Live Here... I am always UPTHESAUKEE !!!!

08-14-2015, 11:40 AM	#6
madeinusa69 Junior Member Join Date: Apr 2015 Location: 03864 Posts: 7 Thanks: 0 Thanked 1 Time in 1 Post	Computer help tomcat-tech from Ossipee covers the lake. www.tomcat-tech.com

The Following User Says Thank You to BroadHopper For This Useful Post:
TheProfessor (05-19-2015)

08-14-2015, 06:59 PM	#7
garysanfran Senior Member Join Date: Jul 2009 Location: San Francisco/Meredith Posts: 1,491 Thanks: 604 Thanked 631 Times in 321 Posts	Is your printer identified by your computer? Go into "settings"..."devices"...then make sure your printer is the chosen one. __________________ Gary ~~~~_/) ~~~ ~~~~~~~~

08-14-2015, 07:27 PM	#8
garysanfran Senior Member Join Date: Jul 2009 Location: San Francisco/Meredith Posts: 1,491 Thanks: 604 Thanked 631 Times in 321 Posts	Is your printer identified by your computer? Go into "settings"..."devices"...then make sure your printer is the chosen one. __________________ Gary ~~~~_/) ~~~ ~~~~~~~~

08-14-2015, 09:25 PM	#9
Woodguy53 Junior Member Join Date: Apr 2014 Posts: 19 Thanks: 1 Thanked 6 Times in 3 Posts	Printer problem If the printer used to work and you haven't already tried, it may be as simple as a rebooting the printer and computer. - - turn them all the way off, unlplug the electricity from the printer - wait 30 seconds - restart the printer then the computer My HP printer occasionally doesn't work - rebooting works Good luck

08-22-2015, 02:34 PM	#11
radioman Senior Member Join Date: Jun 2009 Location: Gilford Posts: 212 Thanks: 6 Thanked 75 Times in 50 Posts	Computer Help Archie care 279-1126

08-22-2015, 06:47 PM	#12
Smokienorm Senior Member Join Date: Sep 2012 Posts: 92 Thanks: 6 Thanked 47 Times in 27 Posts	In Home Cumpter Expert Kevin Eastwood Tel 527-1046. Very competent and reasonably priced.