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Old 05-12-2018, 06:44 PM   #1
bclaker
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Default Metrocast now Atlantic Broadband

My wife went by the Metrocast office in Belmont and the new sign said Atlamtic Broadband. I googled Metrocast and got the Atlantic Broadband web site. It has rates considerably lower than what we are currently paying. It has a phone # for current customers to call. Has anyone talked to them?
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Old 05-12-2018, 08:14 PM   #2
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Default Call to Atlantic Broadband

Called them last Saturday to confirm that our service on East Bear Island had been turned back on as scheduled. It had been. Used the MetroCast number in the phone directory. 🐻
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Old 05-12-2018, 09:09 PM   #3
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As a Metrocast customer I emailed Atlantic Broadband's customer service department last week to ask if my email address will be changing. So far I've gotten no reply.
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Old 05-13-2018, 06:25 AM   #4
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Hopefully not hijacking the tread, but recently TDS stopped carrying Ch5/ABC out of Boston, citing a contract issue with Hearst Television.

The website channel listing still shows it as a channel, but the TDS site still does too. Just wondering if Metrocast has done the same.
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Old 05-13-2018, 06:58 AM   #5
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Atlantic just contacted me to say that if I wanted seasonal disconnect I would have to either pay a $150 fee and turn in the equipment every year, or I must sign a three year contract and give them hard turn on and off dates up front.
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Old 05-16-2018, 08:32 AM   #6
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Default Help Provided

Called Atlantic Broadband for help getting our picture on our TV. We were connected and could get menu information, but no picture. Tammy at AB in Pennsylvania walked us through the proper steps, and, voila, we were good to go. 🖥
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Old 05-16-2018, 08:38 AM   #7
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i have had an opposite experience so far. Had some billing issues they were taken care of and i was offered a much better rate than i received last year from Metrocast

Yes Atlantic Broadband did purchase metrocast
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Old 05-16-2018, 09:15 PM   #8
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We received a bill from Atlantic Broadband, wondering if MetroCast sold or if it was a scam. The bill was considerably less than previous. My wife called and it
is the real deal.

I just thought of something. If I added up what we pay for all the cable, tv, internet, RE taxes, insurances(auto, home, life, health). Do believe many could live on that. My brain is on steroids.

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Old 05-31-2018, 01:38 PM   #9
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Default No Lower Price here...

...Got the new Atlantic Broadband bill the other day. No price change at all. Checked their website, and the packages listed were substantially lower, (like $30+ per month), for what appeared to be the same pkg I had with Metrocast.
Spoke to customer service rep who told me "those are for new customers". I asked "what if I cancel I re-sign up?". He said, "You'd have to be cancelled for 90 days, and then get whatever new customer promo is in effect at that time".
I asked, "so there's nothing you can do for me today?", and he said, "no, not for pricing. You've actually got our best price"

I totally feel like I am getting the shaft with Metrocast, (now ABB). I pay $89/month in MA for Fios triple play, with all movie channels and maybe a couple hundred cable channels. That was a 2 year promo that expired last year and they renewed me for another 2 years at the same rate. I'm paying double that in Meredith with Metrocast/ABB for a triple play pkg with zero movie channels and well under 100 cable channels, (their VIP digital plan...$166/mo) And their service stinks, as numerous folks have stated in this forum, and I have experienced as well.


What are other folks seeing? For those whose bills have decreased, can you provide any more commentary?
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Old 06-01-2018, 07:56 AM   #10
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MeredithMan, I went through the same drill that you did with Atlantic Broadband and got the same answers that you did.
If you read the fine print about what new customers will get after a certain period of time it states that they will pay what you and I are paying now. That means that some people will get an increase of $50 to $75..maybe even more.
I've looked into alternatives to Atlantic Broadband but so far I can't get anything that would give me the internet reliability/speed and bundles that I am getting now from ABB. Some are cheaper but you get what you pay for.
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Old 10-11-2018, 10:29 AM   #11
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Thumbs down Atlantic Broadband

Quote:
Originally Posted by Rusty View Post
MeredithMan, I went through the same drill that you did with Atlantic Broadband and got the same answers that you did.
If you read the fine print about what new customers will get after a certain period of time it states that they will pay what you and I are paying now. That means that some people will get an increase of $50 to $75..maybe even more.
I've looked into alternatives to Atlantic Broadband but so far I can't get anything that would give me the internet reliability/speed and bundles that I am getting now from ABB. Some are cheaper but you get what you pay for.
I just requested a vacation hold also, was told return everything and pay $150 start up as I had used it in February! The costs are out of control.
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Old 10-11-2018, 02:40 PM   #12
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3 options... Directv, Dish, or Hughes net! I left cable years ago and don't regret it!
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Old 10-11-2018, 03:41 PM   #13
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I have internet only with ABB and then use roku or slingbox to watch the tube. According to their latest mailing, internet only is going up $5 per month.
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Old 10-12-2018, 10:57 AM   #14
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Quote:
Originally Posted by mcdude View Post
I have internet only with ABB and then use roku or slingbox to watch the tube. According to their latest mailing, internet only is going up $5 per month.
Same here.

As I only need internet, Dish options are out. I need real internet to work remote, not wifi hotspots.
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Old 10-12-2018, 03:28 PM   #15
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Are the cable companies blind? Do they not see just about everybody is fed up with them? Yet they keep coming up with more reasons for us to hate them. I guess they haven't noticed how many people have left.
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Old 10-12-2018, 04:55 PM   #16
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Kind of reminds me of Lily Tomlin years ago on Laugh-In.
"We're the phone company, we don't have to care!"
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Old 10-12-2018, 06:37 PM   #17
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My wife called Atlantic Broadband today to go on seasonal while we are gone for the winter. She talked to a very pleasant woman who told her it was no problem, don't need to return anything and so a technician doesn't need to come out when we return. Sorry, I don't remember if my wife said it was $15 or $50 per month while we are away.

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Old 10-12-2018, 08:11 PM   #18
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Quote:
Originally Posted by tis View Post
Are the cable companies blind? Do they not see just about everybody is fed up with them? Yet they keep coming up with more reasons for us to hate them. I guess they haven't noticed how many people have left.
Because they know they have majority of us by the balls. I wanted to dump metrocast 6 years ago when my bill was 180$ a month for bad internet connection, barely any channels and 2 cable boxes. Would complain all the time because of constant outages, they didnít care. But in reality I had nowhere else to go and dish/direct tv wasnt an option at my house.
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Old 10-13-2018, 08:38 AM   #19
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Post edited, was hoping someone more sensible would reply.

Last edited by Top-Water; 10-13-2018 at 08:56 AM. Reason: Nonsense reply
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Old 10-13-2018, 01:24 PM   #20
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Quote:
Originally Posted by Top-Water View Post
Previous post edited, was hoping someone more sensible would reply.
Maybe this new product will help you with all your frustrations:
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Old 12-10-2018, 05:20 PM   #21
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Default New equipment rental prices

Atlantic Broadband no longer honor Metrocast SD DTA credit given to me when they started encrypting the tv channels. I decided to return the SD DTA for the HD DTA, only to find out AB raised the prices on new SD and HD DTA boxes. SD DTA went from $1.95 to $4.95 and the HD DTA from $1.95 to $6.95!
If you need to replace the DTAs the monthly rates will go up!
Pretty soon everyone will stop subscribing to cable tv!
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Old 12-14-2018, 09:45 AM   #22
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Quote:
Originally Posted by iw8surf View Post
Because they know they have majority of us by the balls. I wanted to dump metrocast 6 years ago when my bill was 180$ a month for bad internet connection, barely any channels and 2 cable boxes. Would complain all the time because of constant outages, they didnít care. But in reality I had nowhere else to go and dish/direct tv wasnt an option at my house.
For internet you are correct... but Dish and DTV are viable options no matter where you are for tv. Hughes Net is an option, but they are limited and can get pricey.
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Old 12-20-2018, 07:10 AM   #23
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Default Gilford Comcast hearing

Gilford is holding a hearing to hear comments about entering into a 10 year contract with Comcast.

From the Laconia Sun:

https://www.laconiadailysun.com/news...a9b81df95.html
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Old 12-20-2018, 07:59 AM   #24
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That's crazy. Things will be so different in 10 years.
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Old 12-20-2018, 08:22 AM   #25
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Quote:
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That's crazy. Things will be so different in 10 years.


Agreed it will be different but a huge company like Comcast Iím sure will be in on the ground level of wherever the technology takes us.


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Old 12-20-2018, 10:02 AM   #26
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Agreed it will be different but a huge company like Comcast Iím sure will be in on the ground level of wherever the technology takes us.
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Sure! That is what Kodak said too!
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Old 12-20-2018, 10:47 AM   #27
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Comcast is not going to build up infrastructure in the region without being allowed time to recoup its costs & make a profit.
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Old 01-05-2019, 12:21 PM   #28
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On Wednesday we returned all rented equipment (DVR, Modem, Digital adapter) to Atlantic Broadband in Belmont. We downgraded to internet only 50/6 service for $65/month plus taxes. With just 2 of us the 50/6 should be enough.

Our last cable bill was $224.10 which included $28.90 in rental items and $28.95 in tax/fees.

We now have YouTube TV for $40/month:
https://tv.youtube.com/welcome/
It includes local TV as well as unlimited DVR storage.
We use a ROKU to watch it as well as our tablets.

And Ooma VOIP for phone:
https://www.ooma.com/
The cost is $5.20/month for basic service; $10.70 more for Premier service.

I did buy my own modem for about $80 and the Ooma Telo Air 2 box for about $100:
https://www.amazon.com/Smart-Service...lo+air+2&psc=1


After those one time purchases we are at about:

$40 + $65 + $5.20 + $10.70 = $120.90/month

We can each watch our own TV channels and DVR recordings and in addition the YouTube TV will also work over on Welch Island over DSL.
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Old 01-05-2019, 04:12 PM   #29
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Happy New Year all.

Is it possible for someone to buy their own modem and DVD box while being connected to Atlantic Broadband. Surely there must be those out there that are compatible.

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Old 01-05-2019, 05:45 PM   #30
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Quote:
Originally Posted by Woody38 View Post
Happy New Year all.

Is it possible for someone to buy their own modem and DVD box while being connected to Atlantic Broadband. Surely there must be those out there that are compatible.

------------------------------------------------

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I have Atlantic Broadband and purchased my own modem, an Arris Surfboard SBG6580, identical to what Atlantic Broadband was renting to me. They are inexpensive, even new on eBay. Seems they are willing to sacrifice the modem rental fee. When you install your own modem, call ABB tech support and ask them to push you the latest update for the modem, or youíll likely have connection problems.

ABB will not support a DVR other than one you rent from them. Based on my experience trying to do the same, they are not willing to sacrifice that rental fee.

Hope this helps.
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Old 01-05-2019, 06:17 PM   #31
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Quote:
Originally Posted by Loub52 View Post
I have Atlantic Broadband and purchased my own modem, an Arris Surfboard SBG6580, identical to what Atlantic Broadband was renting to me. They are inexpensive, even new on eBay. Seems they are willing to sacrifice the modem rental fee. When you install your own modem, call ABB tech support and ask them to push you the latest update for the modem, or youíll likely have connection problems.

ABB will not support a DVR other than one you rent from them. Based on my experience trying to do the same, they are not willing to sacrifice that rental fee.

Hope this helps.
You will need the Arris TG2472 if you also have telephone service with abb.
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Old 01-16-2019, 01:31 PM   #32
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Question ...... YouTube TV

Anyone here have that YouTube TV ..... have been thinking about going with it .... they have an introductory offer with the first three months for $100. ..... which is 95-cents/day for a big bunch of channels ...... and you don't really need an internet hook-up or a laptop or nothing ..... all you need is like a five dollar set of headphones ..... so's you can go watch and listen on the public library computer ..... just bring the head phones ...... and while at the library maybe even look at a book ..... a book ..... a book .... a book ..... what is a book!

Never ever thought in a million years, that going to the library was the place to go to watch TCM Turner Classic Movies, or The Tennis Channel ..... or many other channels on YouTube TV

..... just seems really crazy ..... if only they had coffee available at the library ..... and a high quality ping-pong table ..... at the library ..... maybe a pool table, too ..... at the library ..... maybe a poker table, too ..... at the library?

Heck ..... with a $149 Samsung lap top from Walmart ..... you could probably watch YouTubeTv ...... inside your car ..... from the parking lot at McDonalds' with the McD-wifi ..... just in case you are homeless and living in your 1997 khaki Ford Contour 5-speed..... and want to watch the Australian Tennis Open-2019 on the Tennis Channel or live on ESPN2 ..... like, who needs the library ..... and live in the car!
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Old 01-17-2019, 07:35 AM   #33
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Anyone here have that YouTube TV
I have tried three streaming services (DirectTV, Sling and Youtube TV) and Youtube TV is the best by far. The speed and quality is stunning. You can actually surf from one channel to the next with no delay. The interface is very slick too.

I really like that it has my local and sports channels (when viewing in that local area). I can now watch the Celtics, Bruins, Sox and Patriots on Youtube TV.

Having said that, there is one BIG showstopper: No HGTV or other Scripps channels. Without HGTV this is a no-go for my wife and household. If Youtube could just get Scripps on board it would be cord-cutting time.
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Old 01-17-2019, 07:50 AM   #34
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Who are you using for internet service and what speed? Iím with you we would also miss the Scripps channels and I would miss my Sunday Ticket on directv but itís a big cost difference


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Old 01-17-2019, 08:07 AM   #35
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Ok, so I signed up for the 3-month, $100-deal with YouTube-TV, and have no clue what the price goes up to, after that. Anybody know? Will worry about that on April 16!

It is not too totally easy to navigate, but then again, if I can do it ......
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Old 01-17-2019, 08:43 AM   #36
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Quote:
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Ok, so I signed up for the 3-month, $100-deal with YouTube-TV, and have no clue what the price goes up to, after that. Anybody know? Will worry about that on April 16!

It is not too totally easy to navigate, but then again, if I can do it ......
Last year it was $40.00 per month.
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