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Old 06-18-2018, 05:38 PM   #1
SAMIAM
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Default Metrocast Problems

Volume was on and off all weekend and just went out again 5:30 pm today......anyone else having problems ?
Picture is fine
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Old 06-18-2018, 08:39 PM   #2
Barney Bear
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Default Atlantic Broadband (MetroCast)

No problem with sound or picture at our place here on East Bear Island. 🐻
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Old 06-19-2018, 07:56 AM   #3
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Quote:
Originally Posted by SAMIAM View Post
Volume was on and off all weekend and just went out again 5:30 pm today......anyone else having problems ?
Picture is fine
Not sure if your problem is exactly the same as ours -- We would turn the TV/ Box off in the morning, afternoon or evening - come back turn it on and there was a 50/50 chance the audio would come back on with the picture.

Replacing the box took care of the problem (so far).


But if your audio is dropping off during a show --- not same issue we had.

.
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Old 06-19-2018, 08:01 AM   #4
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Has anyone renegotiated their Atlantic Broadband/Metrocast monthly rate? We seem to be paying a lot more than the advertised rates even with factoring all the taxes.


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Old 06-19-2018, 08:11 AM   #5
garysanfran
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Quote:
Originally Posted by SAMIAM View Post
Volume was on and off all weekend and just went out again 5:30 pm today......anyone else having problems ?
Picture is fine
Monday morning I had no internet. A call to Metrocast/Atlantic Broadband said they had an outage. Twenty minutes on the phone to get that info.
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Old 06-19-2018, 10:28 AM   #6
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I had no volume when I woke up on Saturday morning. It can back at some point on Saturday. This has happened before.
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