American Air Systems

Greene's Basin Girl · 06-04-2015, 04:40 PM

American Air Systems out of Conway/ Center Harbor put in Central Air throughout our home several years ago. They call every spring to set up our annual maintenance. It was scheduled for this afternoon. I called at 2pm and the employee said I was on the schedule. Needless to say that they never showed up. I am wondering if anyone would recommend another company that performs this service? It is so disappointing when this happens. A phone call would have been appreciated.

ITD · 06-04-2015, 05:01 PM

I would reschedule with them, there are way too few hvac companies around the lake for the number of systems that need service. Trust me, I called them all and had luck with none, unless you are doing an install or are a regular customer they won't have time for you. My experience, yours may vary.

DickR · 06-04-2015, 06:25 PM

Well, I have to wonder about just what's included in "annual maintenance" that you can't do yourself. Aside from the air filter, which you certainly can buy and replace yourself at lower cost, what is there? Check that the system comes on and cools the air? Check the refrigerant pressure as a check for a leak, that you'd know about if the system doesn't deliver on a hot day? Perhaps someone here can provide a more positive explanation of the need for having an annual maintenance service call.

My own heat pump system is of course reversible, so I get AC in warm weather. I buy/replace my own filters, and I monitor the system myself, which runs in one mode or the other most of the year. "Monitoring" mostly consists of observing whether I get heat in the winter, AC in the summer. If something seemed wrong, then I'd explore in more depth, perhaps calling in an HVAC company to do things I can't. But after four years of service-free operation, having an annual expense to tell me "Yep, she's a workin" doesn't seem appropriate.

ITD · 06-04-2015, 06:35 PM

That's pretty much it, the only thing I would add is to clean the condenser coils and make sure the condensate drain is clean and clear.

Smokienorm · 06-05-2015, 12:07 PM

Home Energy in Belmont services ductless systems but I do not know if they do conventional central systems. They were very good when we had the ductless systems for several years so they might be worth a call.

Greene's Basin Girl · 06-05-2015, 01:07 PM

I want to thank everyone for all of their suggestions!

DesertDweller · 06-05-2015, 01:31 PM

I would give them a call back. I have had nothing but positive experiences with them. Probably a case of them getting backed up with all of the start ups/annual maintenance checks.

In terms of what they do, yes they check the pressures, new filter, clean the condenser, and things like that. For $100 it's well worth it in my opinion. Run an air conditioning compressor on low pressure for a while and you will kill it.

rscalzo · 06-05-2015, 06:29 PM

Quote:

That's pretty much it, the only thing I would add is to clean the condenser coils and make sure the condensate drain is clean and clear.

The company I use advised me against having that done every year. the chemicals they use are somewhat corrosive and it isn't needed.

nhcatrider · 06-06-2015, 09:19 AM

I spray mine with water to get the loose crap out of it and make sure the drain flows. As for an annual service, I pay for one every year just to make sure. 2 years ago we had a part that was failing but it isn't something the average homeowner is going to catch until it has failed and you either have no heat or ac. Personally, I think it's worth it for the peace of mind. And we use Total Climate Control out of Boscawen, called them for an emergency and they were there in 1/2 hour instead of the next day like the others said.

SIKSUKR · 06-08-2015, 07:05 AM

Quote:

Originally Posted by rscalzo

The company I use advised me against having that done every year. the chemicals they use are somewhat corrosive and it isn't needed.

You need to find somebody else. You in no way need chemicals to clean condenser coils and drainage holes. Simple water sprayed from a nozzle or compressed air is all you need. FWIW I have over 20 units to care for in my building.

donnamatrix · 06-08-2015, 02:38 PM

This is company we have used and they are great
AM HVAC
31 W Borne Cir, Moultonborough, NH 03254
(603) 476-8933

06-04-2015, 04:40 PM	#1
Greene's Basin Girl Senior Member Join Date: Sep 2009 Location: Moultonborough, NH Posts: 1,515 Thanks: 394 Thanked 527 Times in 269 Posts	American Air Systems American Air Systems out of Conway/ Center Harbor put in Central Air throughout our home several years ago. They call every spring to set up our annual maintenance. It was scheduled for this afternoon. I called at 2pm and the employee said I was on the schedule. Needless to say that they never showed up. I am wondering if anyone would recommend another company that performs this service? It is so disappointing when this happens. A phone call would have been appreciated.

06-05-2015, 12:07 PM	#5
Smokienorm Senior Member Join Date: Sep 2012 Posts: 92 Thanks: 6 Thanked 47 Times in 27 Posts	A/C Service Home Energy in Belmont services ductless systems but I do not know if they do conventional central systems. They were very good when we had the ductless systems for several years so they might be worth a call.

06-08-2015, 02:38 PM	#11
donnamatrix Senior Member Join Date: Apr 2004 Location: Moultonboro Posts: 833 Thanks: 24 Thanked 258 Times in 120 Posts	AM HVAC in Moultonboro This is company we have used and they are great AM HVAC 31 W Borne Cir, Moultonborough, NH 03254 (603) 476-8933

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

06-04-2015, 05:01 PM	#2
ITD Senior Member Join Date: Apr 2004 Location: Moultonboro, NH Posts: 2,860 Thanks: 461 Thanked 666 Times in 366 Posts	I would reschedule with them, there are way too few hvac companies around the lake for the number of systems that need service. Trust me, I called them all and had luck with none, unless you are doing an install or are a regular customer they won't have time for you. My experience, yours may vary.

06-04-2015, 06:25 PM	#3
DickR Senior Member Join Date: Apr 2008 Location: Moultonborough Posts: 735 Thanks: 4 Thanked 254 Times in 166 Posts	Well, I have to wonder about just what's included in "annual maintenance" that you can't do yourself. Aside from the air filter, which you certainly can buy and replace yourself at lower cost, what is there? Check that the system comes on and cools the air? Check the refrigerant pressure as a check for a leak, that you'd know about if the system doesn't deliver on a hot day? Perhaps someone here can provide a more positive explanation of the need for having an annual maintenance service call. My own heat pump system is of course reversible, so I get AC in warm weather. I buy/replace my own filters, and I monitor the system myself, which runs in one mode or the other most of the year. "Monitoring" mostly consists of observing whether I get heat in the winter, AC in the summer. If something seemed wrong, then I'd explore in more depth, perhaps calling in an HVAC company to do things I can't. But after four years of service-free operation, having an annual expense to tell me "Yep, she's a workin" doesn't seem appropriate.

06-04-2015, 06:35 PM	#4
ITD Senior Member Join Date: Apr 2004 Location: Moultonboro, NH Posts: 2,860 Thanks: 461 Thanked 666 Times in 366 Posts	That's pretty much it, the only thing I would add is to clean the condenser coils and make sure the condensate drain is clean and clear.

06-05-2015, 01:07 PM	#6
Greene's Basin Girl Senior Member Join Date: Sep 2009 Location: Moultonborough, NH Posts: 1,515 Thanks: 394 Thanked 527 Times in 269 Posts	I want to thank everyone for all of their suggestions!

06-05-2015, 01:31 PM	#7
DesertDweller Senior Member Join Date: Aug 2011 Location: Las Vegas, NV and Moultonborough, NH Posts: 361 Thanks: 24 Thanked 84 Times in 70 Posts	I would give them a call back. I have had nothing but positive experiences with them. Probably a case of them getting backed up with all of the start ups/annual maintenance checks. In terms of what they do, yes they check the pressures, new filter, clean the condenser, and things like that. For $100 it's well worth it in my opinion. Run an air conditioning compressor on low pressure for a while and you will kill it.

06-06-2015, 09:19 AM	#9
nhcatrider Senior Member Join Date: Mar 2014 Posts: 167 Thanks: 19 Thanked 29 Times in 27 Posts	I spray mine with water to get the loose crap out of it and make sure the drain flows. As for an annual service, I pay for one every year just to make sure. 2 years ago we had a part that was failing but it isn't something the average homeowner is going to catch until it has failed and you either have no heat or ac. Personally, I think it's worth it for the peace of mind. And we use Total Climate Control out of Boscawen, called them for an emergency and they were there in 1/2 hour instead of the next day like the others said.