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Old 05-20-2017, 02:28 PM   #1
rickzach
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Default Donna Jean's becomes Weirs Diner - our first visit


Donna Jean's becomes Weirs Diner - our first visit was today.

We've been going to Donna Jean's and other very good breakfast places for decades now. We are also full-time residents. so we like to try them all.

Under the new owners:

Positive: The new docks are excellent and a huge improvement!
Positive: The outside seems to be in a clean-up process
Positive: They are open!
Positive: Moderate prices
Positive: Our server was quick, friendly


Needs work: Fit , finish, presence, image, first impressions. To some people this is of little importance but to me these characteristics define what the owners are thinking... and this goes for any company no matter what they do. Our first impressions were that the drive-by sign displayed no character. In fact it reminded me of a cartoon where the only sign was a neon thing that said "EAT" where the A buzzed and flashed. When we were going inside, the windows had little in them to suggest that they were open or even suggested a welcome. The only thing that we noticed viewing through the window were the tubs for dirty dishes. Once we sat down, the placemats were the previous Donna Jean's placements turned white side up. To me this was screaming to expect that some corners were being cut. The inside decor was lacking some hard-to-describe sense of "welcome", etc. It was somehow bland but I couldn't put my finger on it.

Needs work: The food. I ordered my usual basic breakfast of three eggs over easy, bacon, etc. The eggs were fine but the bacon was cold and very mushy. My wife ordered the waffles and she thought that they were thin and too mushy inside.

We came into our first visit under the new owners with anticipation of a new experience but it just wasn't there.

At the other extreme for breakfast is "Kitchen Kravings" with superior food and a fantastic atmosphere but at a slightly higher pricepoint. Some places in the middle are "The Union Diner", "Georges", "Ames Farm Inn" and "Our Place" which are basic breakfast places that deliver the goods time after time. Less so with "Country Cook'n" in Gilford (many times a surly waitstaff, one time with a green fly in my omelet).

My guess is that the new owners of the former Donna Jean's are new to the diner business because they just skipped the important dining magic of what keeps customers coming back. And many other diners have figured that out early in the game.

The waterfront location is very unique so no matter what, many boating customers will come for a first visit. But if the non-descript front and rear signage is a flag as to how the new owners apply their craft, my guess is they they need to take a closer look at how others ply their trade.

But thank you for the new docks!

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Last edited by rickzach; 05-20-2017 at 08:59 PM. Reason: change picture
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Old 05-20-2017, 04:12 PM   #2
camp guy
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Default Weirs Diner

Not passing any judgement on the post by rickzack , I would, however, suggest that the new owners of Weirs Diner keep a close eye on the posts describing a visit to the Diner. Several other restaurants in the Lakes region have done this and it generally works in their favor, This is not to say all posters are 100% accurate, but some are very specific about certain problems needing attention.

I wish them the best of luck.
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Old 05-20-2017, 09:33 PM   #3
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As was discussed in a previous post about DJ's Diner's new owners, they are, in fact, restaurant owners that operate local businesses already.
No excuses for the seemingly, poor service and food in this new venture.
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Old 05-25-2017, 10:11 AM   #4
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Quote:
Originally Posted by rickzach View Post
At the other extreme for breakfast is "Kitchen Kravings" with superior food and a fantastic atmosphere but at a slightly higher pricepoint. Some places in the middle are "The Union Diner", "Georges", "Ames Farm Inn" and "Our Place" which are basic breakfast places that deliver the goods time after time. Less so with "Country Cook'n" in Gilford (many times a surly waitstaff, one time with a green fly in my omelet).
Spot on in my experience. Thanks for the review.
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Old 06-13-2017, 10:10 AM   #5
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Default A classy place...

Like I said, the signage reflects the thought process and quality commitment of the owners. Does this high quality bike week sign reflect the quality of the food inside?
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Old 06-14-2017, 02:57 PM   #6
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Default Looks kinda low rent

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Like I said, the signage reflects the thought process and quality commitment of the owners. Does this high quality bike week sign reflect the quality of the food inside?
You never get a second chance to make a first impression. Matching sign lettering isn't very expensive and would GREATLY improve that first impression. It's a small thing but image matters!

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Old 06-15-2017, 01:48 PM   #7
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Jeez, it sure looks like the letter fell off since there is a space. Tough crowd.
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Old 06-15-2017, 03:13 PM   #8
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Default Sign

Not a tough crowd, both sides were IDENTICAL. They were just too cheap to buy the letters.
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Old 06-15-2017, 04:25 PM   #9
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Default Some Happy Hour

Maybe they are selling cocktails for a penny?
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Old 07-05-2017, 07:00 PM   #10
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Seems to me like you people just have nothing nice to say about anything as the owner of the restaurant I sincerely apologize for any mishaps this is our first Adventure in a place that's this crazy all summer long as you can see we are trying with the new improvements or sorry that the inside of the building isn't up to your party yet but next year is another year and we will continue to make it better as the years go by I'm sorry to say that people like you need to really get a life we've done more with that restaurant diner in the last 5 months then Donna Jean didn't last 14 years I thank you for your business and your comments will be taken to Heart and hopefully we can win you back hope you all enjoy the summer I think the big problem in the whole Weirs area has helped it's hard to find a cook that isn't on drugs or waitress that wants to work but we'll do our best that's a promise

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Old 07-05-2017, 07:21 PM   #11
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We had a late breakfast/lunch here a few weeks ago. The food was really good and the service was as well.

Only thing I could suggest is having a kids menu, I don't have a big eater so ordering off the regular menu for her was tough and she didn't finish what we got her.

Place looks great, keep up the good work!!
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Old 07-05-2017, 07:37 PM   #12
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Quote:
Originally Posted by weirsdiner2017 View Post
Seems to me like you people just have nothing nice to say about anything as the owner of the restaurant I sincerely apologize for any mishaps this is our first Adventure in a place that's this crazy all summer long as you can see we are trying with the new improvements or sorry that the inside of the building isn't up to your party yet but next year is another year and we will continue to make it better as the years go by I'm sorry to say that people like you need to really get a life we've done more with that restaurant diner in the last 5 months then Donna Jean didn't last 14 years I thank you for your business and your comments will be taken to Heart and hopefully we can win you back hope you all enjoy the summer I think the big problem in the whole Weirs area has helped it's hard to find a cook that isn't on drugs or waitress that wants to work but we'll do our best that's a promise

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weirsdiner2017
From what I have read in this thread, exactly 1 person has given a review that was less than positive and the other just made a simple suggestion. Personally, I found it to be quite harsh and a bit nit-picky, but that's just me.

What I believe you will find on this particular forum is that the majority of people will take the reviews "for what it is worth"... meaning that those that create an account to bash a restaurant will not get much of a response. Those that complain about every restaurant in the area besides one or two, will not get much of a response. Those that trash a restaurant on opening day/week will not get much of a response.

May I suggest you remove your negative comments on this board to eliminate the negative responses it will surely bring?

I look forward to visiting your restaurant when I am in the area the last week of July.
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Old 07-06-2017, 04:35 AM   #13
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Hmmm, funny, I didn't take his comments as negative at all !
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Old 07-06-2017, 08:31 AM   #14
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Hmmm, funny, I didn't take his comments as negative at all !
But his run-on sentence was utterly, intolerable!
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Old 07-06-2017, 07:58 PM   #15
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Hard to believe a business owner with that many years of experience would tell a patron to "get a life" on a public forum. Regardless of how you feel about the situation you have two choices. 1) Embrace the feedback or 2) React the way they did. Such a shame.

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Old 07-07-2017, 07:27 AM   #16
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Hard to believe a business owner with that many years of experience would tell a patron to "get a life" on a public forum. Regardless of how you feel about the situation you have two choices. 1) Embrace the feedback or 2) React the way they did. Such a shame.

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Agree with this. Does not show much professionalism. We know you cannot make everybody happy but it is how you react to critics that show your true colors.
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Old 07-07-2017, 08:22 AM   #17
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Default Will Not Give it a Try

Quote:
Originally Posted by weirsdiner2017 View Post
Seems to me like you people just have nothing nice to say about anything as the owner of the restaurant I sincerely apologize for any mishaps this is our first Adventure in a place that's this crazy all summer long as you can see we are trying with the new improvements or sorry that the inside of the building isn't up to your party yet but next year is another year and we will continue to make it better as the years go by I'm sorry to say that people like you need to really get a life we've done more with that restaurant diner in the last 5 months then Donna Jean didn't last 14 years I thank you for your business and your comments will be taken to Heart and hopefully we can win you back hope you all enjoy the summer I think the big problem in the whole Weirs area has helped it's hard to find a cook that isn't on drugs or waitress that wants to work but we'll do our best that's a promise

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This post has completely put me off. There are plenty of other very good breakfast places around the lake such as the Union Diner, Nothin Fancy, Kitchen Cravings, Water Street Cafe ect no need for me to try this establishment especially with the above comments
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Old 07-07-2017, 09:42 AM   #18
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How do we know that's the owner and not some random person trying to bash the place?
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Old 07-07-2017, 10:30 AM   #19
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Originally Posted by HellRaZoR004 View Post
How do we know that's the owner and not some random person trying to bash the place?
It's possible, but they opened a weirsdiner2017 user account last April, one month before this thread started.
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Old 07-07-2017, 08:39 PM   #20
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This place will occupy the bottom of my list based on that post...there are plenty of others ahead of this place. Good luck though.
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Old 07-10-2017, 07:00 PM   #21
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I am not at all surprised to find out that this restaurant is owned by the same people that own "The Eggshell" in Loudon. The apple does not fall far from the tree, does it?
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Old 07-18-2017, 10:51 AM   #22
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Default Weirs diner

This is owned by the same owners as Eggshell? Eggshell owners also used to own Circle Diner in Epsom and (forget name) it was across from Margate under the condos and moved to the newer Waldo Peppers across from Walmart. Not sure if those 3 are still the same owners. Circle used to be great, before moving to the newer Waldo's, the one across from Margate was great but when they moved went downhill and never went back.
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Old 07-18-2017, 12:45 PM   #23
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They are the same owners. If we happen to be going to Concord, we often stopped at cooking at the Circle in Epsom. After golfing at Canterbury Woods, we often stopped at the eggshell in Loudon. And we often eat at cooking at the lakeside across from Walmart. None of those three are fine dining but we always find the food to be good and inexpensive. We also have had good service. Guess this is why they make Chevys Fords and Dodges.

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Old 07-19-2017, 05:35 AM   #24
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They are the same owners. If we happen to be going to Concord, we often stopped at cooking at the Circle in Epsom. After golfing at Canterbury Woods, we often stopped at the eggshell in Loudon. And we often eat at cooking at the lakeside across from Walmart. None of those three are fine dining but we always find the food to be good and inexpensive. We also have had good service. Guess this is why they make Chevys Fords and Dodges.

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Old 08-01-2017, 10:28 PM   #25
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I had a fantastic ham and cheese omelet this past Saturday. First time in there since the new owners took over. No wait at all and service was decent. I'll be back.
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