Look what I did to my brand new stove....

[GTO]

Originally Posted by secondcurve

Then we all pay for it. GTO sometimes one needs to take responsibility for his actions.

Not sure how we all pay for it when the store owner usually takes the product and sends it back to the vendor for credit, but I'd like to take this opportunity to thanking everyone here for helping me pay for all the merchandise I have ever returned to retailers throughout the years, Including the PS3 that I had for 2 years and returned for a new one recently.

[dpg]

GTO maybe we all don't literally pay but we all do sleep well at night. Oh, I'm sure you do too.

[secondcurve]

Originally Posted by GTO

Not sure how we all pay for it when the store owner usually takes the product and sends it back to the vendor for credit, but I'd like to take this opportunity to thanking everyone here for helping me pay for all the merchandise I have ever returned to retailers throughout the years, Including the PS3 that I had for 2 years and returned for a new one recently.

The retailer/vendor takes into account all of the shrinkage (read theft) and increases its prices to offset its loss. Thus, we all pay for it. I know it is a difficult concept to grasp, but I'm sure if you think about it long enough you'll figure it out.

[GTO]

Originally Posted by secondcurve

The retailer/vendor takes into account all of the shrinkage (read theft) and increases its prices to offset its loss. Thus, we all pay for it. I know it is a difficult concept to grasp, but I'm sure if you think about it long enough you'll figure it out.

No facts to back that statement up. The company I work for handles plenty of returns (for many reasons) and our prices haven't increased in over 5 years. If your statement was correct, everything we shopped for would be so overpriced, we could not afford anything.

[secondcurve]

Originally Posted by GTO

No facts to back that statement up. The company I work for handles plenty of returns (for many reasons) and our prices haven't increased in over 5 years. If your statement was correct, everything we shopped for would be so overpriced, we could not afford anything.

I had a feeling the concept would be beyond your comprehension.

[MarkinNH]

Originally Posted by GTO

Bring it back where you bought it and say when you took it out of the box, this is what you found.

By your demented way of thinking.
If I buy a new car and damage it while driving it home, then I should be able to take it right back to the dealer, LIE TO HIM !! tell him I bought it this way, he will give me a new one and just send the damaged one back to the manufacture.
With morals and ethics like yours, I am sure your parents are real proud of you !

[caloway]

Originally Posted by GTO

No facts to back that statement up. The company I work for handles plenty of returns (for many reasons) and our prices haven't increased in over 5 years. If your statement was correct, everything we shopped for would be so overpriced, we could not afford anything.

If everyone returned their playstation after two years of use, then yes everything would be overpriced. The math is not so difficult.

[Lakesrider]

Well, tonight I took the brand new stove apart to get the bottom plate off. That was fun. I also noticed that some of the bolts they used to keep the outside cast pieces together are too short and that two of them were stripped out and loose.
So now that I have the part off i can call around and get someone to fix the plate. Once that is done I will get someone to come in and install it, as I am done with this thing as of now.....Grrrrr......

WinnDixie, I noticed the Huntsville, Al on your avitar. I went to a place called Rocket Kindergarten in Huntsville, back around 1964 or 65....

[Resident 2B]

Originally Posted by Lakesrider

... I also noticed that some of the bolts they used to keep the outside cast pieces together are too short and that two of them were stripped out and loose.....

There is an industrial thread repair called Heli-coil that most likely can help with the stripped threads. It consists of a drill used to slightly increase the size of the existing hole and a tap that you turn into the existing hole that cuts threads of the proper size to hold a spring looking coil that you then insert into the hole.

Any machinist should be able to help with this repair. I am assuming the stripped threads are in cast iron and cast iron threads easily.

If you try to do this your self, have a good tap wrench and make sure you go in one turn and back off a half turn all the way in. Also, make sure you do not apply any side load to the tap. It is hardened tool-steel and it will break easily.

Good Luck!

R2B

[SIKSUKR]

Originally Posted by Resident 2B

There is an industrial thread repair called Heli-coil that most likely can help with the stripped threads. Good Luck!
R2B

I would just rethread it to the next size with a new bolt.Check first to see which is stripped.It may be the bolt and simply using a new one will be sufficient.

[Lakesrider]

Thanks...But the problem is that the threads are only stripped at the very first three or four threads into the hole. The hole is a lot deeper than the bolts they were using by at least a half inch. I am going to be pretty set if I just get the longer bolts.
I have no idea why they used such short bolts in such a deep hole. Plus add in a washer and there was even less bolt going into the hole. I will have to re thread the stripped threads, but then the rest should be ok. It isn't a structural thing so much as the blots were just holding the decorative cast pieces of the front, and side of the stove together. The thing was obviously not made to be moved around much, or they would have put casters on it...

[Lakesrider]

Well I called Eased Edges n Laconia. The bottom plate that is cracked off is only $89.00. So I am just going to get a new plate. Maybe some new logs too. Then call the Cricket guy and see what he says. 8 days for the part to come in....Not bad.

I can't say enough about the guy that helped me. He called several places, called me back to make sure of the model number, called again to say he was still looking. Got me the price, called me back with that....
Nice service for once.

[Resident 2B]

Originally Posted by Lakesrider

Thanks...But the problem is that the threads are only stripped at the very first three or four threads into the hole. The hole is a lot deeper than the bolts they were using by at least a half inch. I am going to be pretty set if I just get the longer bolts.
I have no idea why they used such short bolts in such a deep hole. Plus add in a washer and there was even less bolt going into the hole. I will have to re thread the stripped threads, but then the rest should be ok. It isn't a structural thing so much as the blots were just holding the decorative cast pieces of the front, and side of the stove together. The thing was obviously not made to be moved around much, or they would have put casters on it...

Re-threading existing threads is hard to do correctly since picking up the existing thread is almost impossible, unless you can come in from the threaded side (other side) with a tap. If you cannot do this, try to use it as is as a frist choice or very carefully drill out only the stripped threads with a dulled drill. A sharp drill might bite in cast iron and make a bigger mess of what you have.

R2B

[WinnDixie]

Originally Posted by Lakesrider

Well, tonight I took the brand new stove apart to get the bottom plate off. That was fun. I also noticed that some of the bolts they used to keep the outside cast pieces together are too short and that two of them were stripped out and loose.
So now that I have the part off i can call around and get someone to fix the plate. Once that is done I will get someone to come in and install it, as I am done with this thing as of now.....Grrrrr......

WinnDixie, I noticed the Huntsville, Al on your avitar. I went to a place called Rocket Kindergarten in Huntsville, back around 1964 or 65....

I'm belatedly seeing this..Yes, Huntsville is "The Rocket City" grown from about 20K then to (metro) 200K now. You would be amazed. And there's "Rocket" everything! Meanwhile...good news (so glad!) on your stove; good news on my "chest crack"...better everyday. Guess it won't "put back together" quite as fast as your stove...but still!

[ApS]

Originally Posted by secondcurve

The retailer/vendor takes into account all of the shrinkage (read theft) and increases its prices to offset its loss.

"Shrinkage" refers to internal theft.

With this new stove showing up on Craigslist, that's all the more reason to contact the manufacturer.

There could be a reward out there!

[MJM]

Shrinkage refers to the total difference between what came in to be sold and what was actually sold. This includes everything, such as internal theft, external theft, store-used, sampling, etc.

[robmac]

I would try an epoxy for metal to metal,I have repaired alot of high stress areas that had been broken with great success. Hey if they allow vehicle manufacturers and body shops to glue panels onto vehicles why not a stove leg.

[RI Swamp Yankee]

Originally Posted by Acres per Second

"Shrinkage" refers to internal theft....

Business courses I took defined shrinkage as - A reduction in inventory due to shoplifting, employee theft, paperwork errors and supplier fraud.

(the same thing as MJM said)

[ApS]

Originally Posted by RI Swamp Yankee

Business courses I took defined shrinkage as - A reduction in inventory due to shoplifting, employee theft, paperwork errors and supplier fraud. (the same thing as MJM said)

The numbers change from year to year, but Wikipedia—this year—says I'm 45% right.

Another:

"Not only can customer theft account for 48% of revenue loss (2003, European Theft Barometer), it also has a negative effect on your business due to ‘defensive’ merchandising and obtrusive ‘hard tags’..."http://www.artrm.com/retail/shrinkage/

A recent example:

I bought a memory card at a Concord Wal-Mart this October. While removing my purchase from its oversized blister-pack and placing it on a "re-use" pile behind him, the Wal-Mart cashier advised me, "...Before the blister packs, this Wal-Mart was losing 50% of their memory cards to customer theft."

...

There may be a perfectly-legal reason this brand-new wood stove made it to www.craigslist.com but—particularly if "self-insured"—the stove's manufacturer could be interested-enough to make contacting them worthwhile.

[Lakesrider]

I know where the person bought the stove. I called said company and asked what the retail price of the stove was back in 2004. So that I could get an amount to add to my home inventory list which I keep fairly well updated in case of a fire or any other bad thing that might befall my belongings.
Seriously everyone should have a video tape of their property and home possessions. I do and I keep a copy at my friends house and in my condo garage.

Ya know...I still don't have that part in yet. I got to call them right now.....It was supposed to take 8 days. Guess not.

[upthesaukee]

Originally Posted by GTO

Not sure how we all pay for it when the store owner usually takes the product and sends it back to the vendor for credit, but I'd like to take this opportunity to thanking everyone here for helping me pay for all the merchandise I have ever returned to retailers throughout the years, Including the PS3 that I had for 2 years and returned for a new one recently.

Retailers buy a product from manufacturer or distributor for a specified price. The product is then marked up for sale to the consumer. The difference in price is called Gross Margin, or Gross Profit Margin. This markup takes into consideration many factors, including the costs of shipping the product, retailing it (operating costs of the store and wages for employees, benefits, etc), expected Shrink (term used to describe theft), etc.. Returns after a return policy period has ended, or, even worse, after the manufacturers warranty has ended are looked at as either 1.) a cost of doing business or 2.) Shrink.

When a retailer takes back a product (a return) and sends it back to the manufacturer, it is reimbursed at the cost of the unit, pays the shipping back, has labor in processing the return, and may even have to pay a penalty up to 25% as a restocking fee or obsolence fee.

Sorry GTO, we are all paying for those who abuse a return policy. And yes, the retailer doesn't have to do the return after let's say two years, but then we would probably read about how unreasonable they are after only two years for not taking it back.

[Lakepilot]

I'll second trying JB Weld. This stuff is amazing strong. It is not your garden variety epoxy or super glue.