Phone Spam / Robo Calls Abuse

tummyman · 12-12-2025, 09:08 AM

I finally got to someone at Verizon. Here's the deal....they have a software app that will make the spam better. However, it just smooths over the problem. But if you will pay an added $3.99/month, then you can get their "premium" app that will block all calls from a specific area code. So they want to make money off us for something they can immediately fix. NFW !!!!!!!!!! There are specific 8XX area codes where all this crap comes from, but you need to pay to stop them. And it is illegal to boot as has been pointed out in prior posts, but the phone companies allow this to go on as long as they can make more money off subscribers. And it isn't unique to Verizon...same issue on T-Mobile. Bottom line..they don't care and would rather have all this crap using their bandwidth than fix the problem. Customer service is an oxymoron !!! Just pay your bill and shut up.

Biggd · 12-12-2025, 09:23 AM

Quote:

Originally Posted by tummyman

I finally got to someone at Verizon. Here's the deal....they have a software app that will make the spam better. However, it just smooths over the problem. But if you will pay an added $3.99/month, then you can get their "premium" app that will block all calls from a specific area code. So they want to make money off us for something they can immediately fix. NFW !!!!!!!!!! There are specific 8XX area codes where all this crap comes from, but you need to pay to stop them. And it is illegal to boot as has been pointed out in prior posts, but the phone companies allow this to go on as long as they can make more money off subscribers. And it isn't unique to Verizon...same issue on T-Mobile. Bottom line..they don't care and would rather have all this crap using their bandwidth than fix the problem. Customer service is an oxymoron !!! Just pay your bill and shut up.

I'm surprised you got a real person to talk to!
There is no such thing as customer service anymore unless they can sell you something!

webmaster · 12-12-2025, 09:39 AM

I have my iPhone set to send calls from numbers that aren’t in my contacts directly to voicemail. That solved the problem for me. The robo callers don’t leave voicemails.

chachee52 · 12-12-2025, 09:42 AM

Quote:

Originally Posted by tummyman

I finally got to someone at Verizon. Here's the deal....they have a software app that will make the spam better. However, it just smooths over the problem. But if you will pay an added $3.99/month, then you can get their "premium" app that will block all calls from a specific area code. So they want to make money off us for something they can immediately fix. NFW !!!!!!!!!! There are specific 8XX area codes where all this crap comes from, but you need to pay to stop them. And it is illegal to boot as has been pointed out in prior posts, but the phone companies allow this to go on as long as they can make more money off subscribers. And it isn't unique to Verizon...same issue on T-Mobile. Bottom line..they don't care and would rather have all this crap using their bandwidth than fix the problem. Customer service is an oxymoron !!! Just pay your bill and shut up.

See post #2. The free part works just fine.

TomC · 12-12-2025, 10:10 AM

You can set your phone notifications (I suppose there is some model dependency) to ring calls only from your contact list... If a genuine call comes in from someone not there... they will certainly leave a message. I find this is the best of both worlds. Friends, family, and businesses with whom you have a previous relationship all ring through. The "microsoft help desk", fake IRS nonsense, incessant requests for charitable contributions, and so on... all go without notice...

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12-12-2025, 09:08 AM	#1
tummyman Senior Member Join Date: Aug 2009 Location: Moultonborough Posts: 887 Thanks: 278 Thanked 755 Times in 271 Posts	I finally got to someone at Verizon. Here's the deal....they have a software app that will make the spam better. However, it just smooths over the problem. But if you will pay an added $3.99/month, then you can get their "premium" app that will block all calls from a specific area code. So they want to make money off us for something they can immediately fix. NFW !!!!!!!!!! There are specific 8XX area codes where all this crap comes from, but you need to pay to stop them. And it is illegal to boot as has been pointed out in prior posts, but the phone companies allow this to go on as long as they can make more money off subscribers. And it isn't unique to Verizon...same issue on T-Mobile. Bottom line..they don't care and would rather have all this crap using their bandwidth than fix the problem. Customer service is an oxymoron !!! Just pay your bill and shut up.

The Following User Says Thank You to tummyman For This Useful Post:
Biggd (12-12-2025)

12-12-2025, 09:39 AM	#3
webmaster Moderator Join Date: Jun 2002 Posts: 2,494 Blog Entries: 1 Thanks: 467 Thanked 4,031 Times in 864 Posts	I have my iPhone set to send calls from numbers that aren’t in my contacts directly to voicemail. That solved the problem for me. The robo callers don’t leave voicemails.

12-12-2025, 10:10 AM	#5
TomC Senior Member Join Date: Apr 2004 Location: Lakes Region Posts: 816 Thanks: 42 Thanked 185 Times in 116 Posts	You can set your phone notifications (I suppose there is some model dependency) to ring calls only from your contact list... If a genuine call comes in from someone not there... they will certainly leave a message. I find this is the best of both worlds. Friends, family, and businesses with whom you have a previous relationship all ring through. The "microsoft help desk", fake IRS nonsense, incessant requests for charitable contributions, and so on... all go without notice...