Rubbish Pick Up

TiltonBB · 04-01-2014, 05:42 PM

I have used Waste Management for many years for weekly pick up of residential rubbish in Gilford. Their customer service is poor and their phone system is one of those multi-option things that takes 10 minutes and 6 choices just to be put on hold to wait for a human. When you call, their machine asks if you would like to take a survey. Hint to Waste Management: Most people just want their problem solved, they don't want to take a survey. They have a machine call you every holiday to tell you that the pick up will be a day late (I get that, no need for the 10 reminders a year). They have failed to pick up at my house for the last two weeks, leaving a mess on the street. So, for these reasons, and many more too numerous to mention, I am looking for a new trash company for weekly pick up in Gilford. Does anyone have good experience with a local company?

ishoot308 · 04-01-2014, 07:04 PM

We are in Gilford and we use Pinard waste and they have been great! They always answer the phone, will do special pickups when needed and always seem to want to work with us when we have a special request.

I highly recommend them.

Good Luck!

Dan

04-01-2014, 05:42 PM	#1
TiltonBB Senior Member Join Date: Feb 2005 Location: Gilford, NH and Florida Posts: 3,004 Thanks: 699 Thanked 2,201 Times in 935 Posts	Rubbish Pick Up I have used Waste Management for many years for weekly pick up of residential rubbish in Gilford. Their customer service is poor and their phone system is one of those multi-option things that takes 10 minutes and 6 choices just to be put on hold to wait for a human. When you call, their machine asks if you would like to take a survey. Hint to Waste Management: Most people just want their problem solved, they don't want to take a survey. They have a machine call you every holiday to tell you that the pick up will be a day late (I get that, no need for the 10 reminders a year). They have failed to pick up at my house for the last two weeks, leaving a mess on the street. So, for these reasons, and many more too numerous to mention, I am looking for a new trash company for weekly pick up in Gilford. Does anyone have good experience with a local company?

04-01-2014, 07:04 PM	#2
ishoot308 Senior Member Join Date: Feb 2008 Location: Gilford, NH / Welch Island Posts: 6,244 Thanks: 2,390 Thanked 5,283 Times in 2,055 Posts	Pinard Waste We are in Gilford and we use Pinard waste and they have been great! They always answer the phone, will do special pickups when needed and always seem to want to work with us when we have a special request. I highly recommend them. Good Luck! Dan __________________ It's Always Sunny On Welch Island!!

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TiltonBB (04-01-2014)