You are right of course, but still I find it hard. And some people as said before have a personal problem so you don't know if you should believe what you read or not. I guess if tons of people complain then something is truly wrong. The thread on the Wolfeboro Inn comes to mind. But that didn't seem to help them improve. However, locally we heard poor comments anyway, so I guess it wouldn't matter. I just hope they get their act together.
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