You're right John it does seem like a win win exept AMeckler chose not to tell the entire story. We can see how that played out by reading this post NOT FAIR to the folks at WAM. I think you would be hard pressed to find someone that would find WAM guilty of poor customer service. As I stated before why should the service shop alter their scedule for a boater that had their work consistently performed at another marina.
Additionally, Brian mention that the wife was very unpleasent when she was stranded because she had been shopping and her ice cream was melting.
It would be interesting to know how AMecklers new marina will handle a situation like this. I know if they are at Fay's and purchase a new boat it better be from them or they will lose their slip. I've seen it happen.