Winnipesaukee Forum - View Single Post - Lowe's Home Improvement Stores

Belmont Resident · 11-19-2011, 05:34 AM

My wife at one time managed HD stores. As she told me it’s all about making it easy for customers to spend more without ever realizing they are doing it.
Take a plumbing job for instance, (that’s what she used as reference) you might get the copper pipe at a savings, but all those fittings you buy to put that pipe to use are marked up significantly over what you will pay elsewhere. That’s where they make their money.
I never really paid much attention until the economy tanked. Now I do compare and I have taken most of my business to the smaller hardware stores.
Quality though has gone down everywhere. Yesterday I had 2 doors with a value of over $3500. Both have to be returned. One is delaminating and both had scratches on them that would break thru the veneer if sanded. These are Brosco doors of finish quality that are to be stained and then polyurethaned. I see this more and more with high end products, so it is no wonder some say why not save a go to HD or Lowes.

11-19-2011, 05:34 AM	#72
Belmont Resident Senior Member Join Date: Apr 2004 Location: Belmont NH but prefer Jackman Maine Posts: 1,857 Thanks: 491 Thanked 409 Times in 251 Posts	All about easy! My wife at one time managed HD stores. As she told me it’s all about making it easy for customers to spend more without ever realizing they are doing it. Take a plumbing job for instance, (that’s what she used as reference) you might get the copper pipe at a savings, but all those fittings you buy to put that pipe to use are marked up significantly over what you will pay elsewhere. That’s where they make their money. I never really paid much attention until the economy tanked. Now I do compare and I have taken most of my business to the smaller hardware stores. Quality though has gone down everywhere. Yesterday I had 2 doors with a value of over $3500. Both have to be returned. One is delaminating and both had scratches on them that would break thru the veneer if sanded. These are Brosco doors of finish quality that are to be stained and then polyurethaned. I see this more and more with high end products, so it is no wonder some say why not save a go to HD or Lowes.