Winnipesaukee Forum - View Single Post - Looking for a cleaner in the Gilford area

Great Northern Cleaning · 10-15-2018, 06:50 PM

I’ve waited a few days to respond to Greelyhill. We honestly dropped the ball on cleaning her house and she has every right to comment negatively towards GNC. We have apologized to her numerous times, and as she admits, we did not charge her for the cleanings she was not happy with. The Saturday rental turnover business was very tough this summer with the low unemployment. When you have a number of houses scheduled to clean on a Saturday between the hours of 10-3 and then 4-6 cleaners do not show up, it quickly goes downhill. It is for this reason we are slowly getting out of the Saturday Rental Turnovers.
If you google cleaning services in Central NH, you will easily find 15-25 competent cleaning companies to choose from. If you start to check out each company, you will find that they all have a hand full of positive reviews and a hand full of negative reviews. Great Northern Cleaning sets itself apart from all the other companies with literally 100s of positive reviews across many different venues, yet only a handful of negative reviews. GNC cleans on average of 200-350 houses per week depending on the time of year. We employ 25-40 plus full time house keepers year round. We strive to provide professional cleaning services at a fair rate. We unfortunately can not please every single customer.

10-15-2018, 06:50 PM	#5
Great Northern Cleaning Senior Member Join Date: Mar 2010 Location: Belmont Posts: 89 Thanks: 17 Thanked 37 Times in 26 Posts	Response to Greeleyhill!! I’ve waited a few days to respond to Greelyhill. We honestly dropped the ball on cleaning her house and she has every right to comment negatively towards GNC. We have apologized to her numerous times, and as she admits, we did not charge her for the cleanings she was not happy with. The Saturday rental turnover business was very tough this summer with the low unemployment. When you have a number of houses scheduled to clean on a Saturday between the hours of 10-3 and then 4-6 cleaners do not show up, it quickly goes downhill. It is for this reason we are slowly getting out of the Saturday Rental Turnovers. If you google cleaning services in Central NH, you will easily find 15-25 competent cleaning companies to choose from. If you start to check out each company, you will find that they all have a hand full of positive reviews and a hand full of negative reviews. Great Northern Cleaning sets itself apart from all the other companies with literally 100s of positive reviews across many different venues, yet only a handful of negative reviews. GNC cleans on average of 200-350 houses per week depending on the time of year. We employ 25-40 plus full time house keepers year round. We strive to provide professional cleaning services at a fair rate. We unfortunately can not please every single customer.