Winnipesaukee Forum - View Single Post

TheProfessor · 11-03-2021, 01:59 PM

Foot note:

About 10 years ago.

I was at Lowes or Home Depot. Can't remember which one. But -

I was in the appliance section. Customer Service lady was on telephone with headquarters or whatever. Long conversation. I waited and listened.
It seems that a lady had purchased a new GE washer and dryer - who lived in New Hampton. There was an immediate issue. Something not working.
The CS lady stated that the store did not have any repair technicians that would do GE warranty work in that area.

To the end of the conversation. The store authorized to send a new appliance to the customer - as no warranty repair person was available.
The solution was to take the "new" broken one back and provide the lady customer with another new one.

I assume things have changed and GE does have authorized repair people today.

11-03-2021, 01:59 PM	#18
TheProfessor Senior Member Join Date: Nov 2010 Posts: 1,062 Thanks: 17 Thanked 326 Times in 198 Posts	Foot note: About 10 years ago. I was at Lowes or Home Depot. Can't remember which one. But - I was in the appliance section. Customer Service lady was on telephone with headquarters or whatever. Long conversation. I waited and listened. It seems that a lady had purchased a new GE washer and dryer - who lived in New Hampton. There was an immediate issue. Something not working. The CS lady stated that the store did not have any repair technicians that would do GE warranty work in that area. To the end of the conversation. The store authorized to send a new appliance to the customer - as no warranty repair person was available. The solution was to take the "new" broken one back and provide the lady customer with another new one. I assume things have changed and GE does have authorized repair people today.