We went to the Holy Grail several times and the experience was never particularly good. We did notice that the restaurant became progressively less busy as time went on. My observations:
- Generally, the food quality was not particularly good and the menu did not really appeal to the local market.
- The service became progressively worse. There were times that there were only a few tables and the waitress managed to ignore them all.
- The building was interesting the first time you visited, but it was not an intimate drinking environment nor particularly comfortable (noisy, cold, vacuous).
- The owners promised improvements and they never actually happened. We stopped in after the letter imploring everyone to give them a second chance. The food and service was worse than ever.
Hopefully, whoever buys the building will learn from the mistakes.
Jetskier