When I have been there on a weekend morning there is sometimes a line of 10 people out to the porch. It is pretty hard to greet everyone in line when there are people in front of them. I would rather have available staff doing something productive like taking orders, bringing food to people, and clearing tables to keep things moving.
The staff works very hard to do these things and keep the line moving. I have had many excellent meals there and the fact that is is a busy place says that a lot of people feel that way. I would rather spend less time in line and enjoy the meal than have a greeter at the door.
As has been said in many places, good help is hard to find and I am sure the VK has the same trouble finding competent help. A lot of the staff has been there many years and does a great job.
If I want to be greeted at the door I can always go to WalMart.
