What did they say after you talked to them
As a long time customer who has enjoyed many meals there, I'm sure you spoke to them on your way out to let them know that your dining experience was not up the their standard and that you wanted to let them know there was a disappointment in the service and also food quality. Inquisitive minds are wondering what their response was.
Dave
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I Live Here... I am always UPTHESAUKEE !!!!
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