Quote:
Originally Posted by thinkxingu
There's no way anyone is going to take responsibility for that at this point—too many cooks in the stew.
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Fine, but I want the dealer to know my feeling about this. The owner gave me a big speech about how much he loves his customers as I left the lot with my new car. The service manager treated me shabbily when I told her about the tire problem. A $500 error should be brought to their attention. At the very least, when you report a problem a company shows it true colors, which is good to know. I have faith in the power of the written word.