Quote:
Originally Posted by thinkxingu
If a place I've been consistently happy with has a bad night, I give them at least two more tries. On the second or third, depending on how bad the outings have been, I'll speak to whomever is in charge. Their reaction dictates whether I'll return in the short term, or if I'll wait a while in the hopes that they figure things out.
Even the absolute best establishments have bad days, but (at least to me) it's how they handle it that matters.
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Lets go easy on the small businesses. It's tough enough competing in today's environment, but no need to publicly shame on one bad night.