Thread: Bob House
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Old 07-24-2017, 09:01 PM   #24
jeffk
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This has been discussed in relationship to other restaurants, there is a serious shortage of servers and cooks available in the area. Restaurants, to maintain decent service, will only book to the number of servers working. It is up to the restaurant to determine how many people they can accommodate and it may be nowhere near the capacity of the restaurant. Some restaurants are not serving lunch to focus their staff on dinner.

I don't think it is incumbent on a restaurant to tell you WHY they cannot seat you and they are not "lying" if they don't go into the details. They probably gave you an honest assessment of their ability to handle your party and they couldn't.

If they squeezed you in and the service for you and every other patron was compromised because they were overbooked, would that have been a good solution? People would be writing reviews of bad attitude of staff (because they were overworked) and painfully slow service.

I am assuming there is no easy solution to the staffing problems because it seems to be pervasive across many restaurants and has persisted for several years now.
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