Quote:
Originally Posted by baygo
I would've fired this waiter .
I train my staff to understand that some people may come to a restaurant in a hurry and others may be joining friends or family they haven't seen in a very long time which may lead to an extended visit. We are in the business to accommodate both and therefore need to recognize who is who. I discourage our staff from looking at an individual tip. I encourage them instead to look at the end of the month total and ask them self if it was worth it then.
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I was going to call the restaurant the next day and complain but by then I had cooled down and even though I wasn't happy I didn't want him to get fired.
I just refuse to go there even again.