Quote:
Originally Posted by GBGX2
Went to Sandy Polnt Restaurant last nite for my wife's birthday with family, six in all. We had 7:30 reservations
Server was very nice and apologetic for the long wait for drinks. She said they had a large party to serve. They did not seem busy. They ran out of clams,Captain Morgan rum. We ordered food that took so long due to this large party we didn't eat until after 9pm. The chef/owner also stated the large party for slow service. We spent almost $400 not including gratuity, very expensive menus for Alton Bay area.
My family and I are professionals in the service industries and we are not looking for anything free. He did give us deserts to go. We tipped our server well, it was not her fault the owner can't run or manage his restaurant. We will not return
The owners complete and total response:
"Once again I am sorry you were not satisfied with the meal that you completely finished."
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Strike three and you're out!