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BillJohn · 10-07-2021, 07:22 AM

My issue is the fan on a range hood. I think the fan is fine but the control is not working. Barrons came out and told me to order a specific part and I could replace myself. Part came and it was the wrong part....so instead of trying to figure it out I called Barrons back and said just come back and do the job....told me they needed an extra $119.99 to come back + cost of service call and labor, parts because we had gone beyond 30 days from the last visit.

Been a customer for 30+ years....they do not need to nickel and dime me. Understand everyone is busy but not the way to treat people.

So, can't throw out hood and just wanted it fixed.

10-07-2021, 07:22 AM	#12
BillJohn Senior Member Join Date: Jul 2020 Posts: 50 Thanks: 18 Thanked 17 Times in 15 Posts	Range Hood My issue is the fan on a range hood. I think the fan is fine but the control is not working. Barrons came out and told me to order a specific part and I could replace myself. Part came and it was the wrong part....so instead of trying to figure it out I called Barrons back and said just come back and do the job....told me they needed an extra $119.99 to come back + cost of service call and labor, parts because we had gone beyond 30 days from the last visit. Been a customer for 30+ years....they do not need to nickel and dime me. Understand everyone is busy but not the way to treat people. So, can't throw out hood and just wanted it fixed.