The thermometer may or may not be accurate.
Taking the temperature of the air is not as accurate as taking the temperature of the actual frozen food items.
If you have a needle like probe I suggest sticking it in the ice cream after a day or so in the freezer.
Soft ice cream backs up a temperature measurement above 0° F.
How much above 0° I do not know but my measure of a properly functioning freezer is hard ice cream.
Can you turn the thermostat down so more?
BTW...
My wife has been getting worried about our 22 year old FL refrigerator failing and wishes to replace it.
A new one would expose us to two concerns:
1) Possibly more stupid technology that we don't want or need.
2) "Infant mortality" i.e. some appliances fail early in their lives.
I hope our old one runs until I no longer do so.
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