[BroadHopper]

Obviously, people complain when hearing aids were bought OTC, from hearing aids dispensers, online, or from salesmen. You get what you pay for!

Been profound hard of hearing since birth. My goto is an ENT doctor who will refer me to a registered audiologist. Competent audiologists are registered by the state. I met in my travels quacks who claim they are audiologists.
The audiologist will recommend hearing aids. Hearing aids usually come in a package. 30-day trial, 5 yr comprehensive warrantee, free office visits, annual hearing aid checkup, and free batteries. Yes, it is not cheap but well worth it.

Insurance normally pays for the doctor and audiologist visits, so it is not expensive. Unfortunately, insurance and medicare do not cover hearing aids, but I see a change in the future. If you can't afford aids, there are interest-free loans available, the Lions Club, and the Starkey Foundation. You just need to be proactive.

PM me if you have questions or issues.