Quote:
Originally Posted by sa meredith
My simple question was...doesn't this seem bizzare to people?
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It doesn't seem bizarre at all. Most corporations are motivated to find the lowest cost solution to a problem. None of us here seem to know the particulars about Subaru's roadside assistance program. What dealerships are authorized to fulfill service work, how does Subaru dole out service requests among authorized agents, etc.
You're making crazy assumptions based on having no knowledge about how the program works. Maybe they would have sent someone from 5 miles away, but that person was on another call so they went to the next closest option?
In the end, who cares? Stuff doesn't always work the way WE think it should, especially when we are drawing conclusions from lack of data...