Thread: Belknap Subaru
View Single Post
Old 04-02-2012, 10:40 AM   #11
Dave R
Senior Member
 
Dave R's Avatar
 
Join Date: Jul 2004
Posts: 2,830
Thanks: 233
Thanked 659 Times in 388 Posts
Default

I have had a nice experience buying used at IRA Toyota in Manchester and very nice experiences shopping at Acton Toyota.

Quote:
Originally Posted by CateP View Post
I wanted to add that recently I too had a good experience with Belknap Subaru as far as their service department. They were very professional and didn't try to up-sell me with other services I didn't need.

I really hate the "up sell" on service. Last time that was tried on me was during an annual inspection. I was told "your front brakes just barely passed, we can replace them right now for $280". I opted not to have the work done and picked up pads and rotors on the way home (changing brakes is VERY easy and quick). When I got home, I took a wheel off to get to work and discovered the brakes were in perfect condition. This was 40,000 miles ago and the brakes still pass inspection. I understand parts and labor are going to be expensive at a dealer, that's acceptable, but outright lying is despicable behavior.
Dave R is offline   Reply With Quote
The Following User Says Thank You to Dave R For This Useful Post: