Quote:
Originally Posted by WakeboardMom
I don't completely agree with SA or BT...but...I think the point that it "comes back to the consumer," is not that eventually Cate will be asked to pay out-of-pocket the 40, 50, or 100 dollars that it cost to change the tire. I think the point is that we all, as consumers, end up paying for inefficiencies like this.
The truck-from-Maine-to-Wolfeboro is just an example of big business not always paying attention to details. (LOL...Occupy Wolfeboro or Waterboro!)
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The reason why a guy had to come from Maine to do Subaru roadside service is that it was the closest shop that had a contract with Subaru. I am sure in a more populated area there would have been a closer repair shop, but that's just one of those things about living here. Now that I know the closest Subaru roadside assistance is in Waterboro, Maine, I'm looking into other options. No big deal. I don't fault Subaru either.