Cant add much to comment on resolving the issue but I have the same experience, sometime last fall/winter the service went way downhill at our house. Used to have great service now it sucks. Dropped calls are frequent. Sometimes cant even make them. Texting works but sometimes I will get 4 or 5 all at once that people sent me and hour or two ago. Trying to send a text with a picture attached wont work.
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