The landscaper likely has a keen knowledge of the tight labor market. His crew could leave tomorrow to work at another company. He is trying to reduce aggravation for them with the intent to retain them.
While the piles described may be exaggerated, there is still some poop. They are cutting the lawn because it is tall enough to do so. Picking it up the day before the cutting means that the poop patrol is happening with tall grass and success is least likely.
As suggested above, daily poop pick up might help. I would also consider a cordial conversation with the parties concerned.
If an alternative landscape company can be found be sure to ask about poop in the interview. You may discover that you are already with the right company.
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