Quote:
Originally Posted by sa meredith
Belmont Res
You state Ford does not stand behind their trucks.
3yr/ 36000 bumper to bumper...5yr/ 60000 engine/trans. (100K diesel)...5 year, unlimited on rust thru (not surface rust, which can be caused by no less than 500 things).
Christ...what more do you want?
Just the fact that they stay with the powertrain for 60K on vehicles they know are not going to be used for carpools, grocery store visits, or trips to Grand Ma's...but rather, used to plow miles and miles of snow, tow thousands upon thousands of pounds, carry construction supplies/debris every single freakin' day, just worked and worked and worked, every day.
I believe my sample size if higher than anyone in this forum, having dealt with no less than well over 2000 (yes, two thousand) Super Duty customers (many repeats included in that number) /transactions over the years...and the OVERWHELMING majority, would never consider annother product (a Toyota for heavy duty construction work????? Yeah, not today!). Very high satisfaction rate, from those with realistic expectations.
Beat the crap out of the truck...hey, you're going to have to spend a few bucks every now and again.
I'd love to have ten bucks for every customer that came back to trade a 5 or 6 year old Super Duty, and said to me, "You have no idea what I put that truck thru...can't believe I'm able to drive it here today."
Maybe it is not the best choice for the guy wanting the biggest, shiniest, prettiest truck sitting in his drive way...to wash and wax on a Saturday afternoon, and announce to the world he really is a tough guy.
But for the true American workman, building this countries houses, highways, bridges, stadiums, skyscrapers, etc....
Ford and GM have that market covered.
Built Ford Tough???? Yeah it is!
Of course, in the case of the 2004 Super Duty, with the 6.0...well, they got that one wrong. What a nightmare.
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As you mentioned your in the business. Many Ford repeat customers like me will buy because it’s the only option, not because it’s the best option. So do not beat yourself on the chest stating Fords backing its products is the reason for sales.
Ford trucks are rust buckets. My truck as well as many other contractors who I’ve met are rusting thru at an alarming rate. Why? Poor design as stated by many a body repair shop. Fords are designed so that all the road crap sits in crevices behind the cab corners and wheel wells and rots the metal from the inside out. That is poor design plan and simple.
Ford diesel mechanics do only what is staring them in the face to fix a problem.
I know of several ford owners who would agree to this.
Also since we are on the subject I’m to assume you’re with Meredith Ford. Well your service dept is pitiful. Why? Because ford has these tolerances that are so wide that nothing fails. We were getting 11 mpg on our diesel. And you’re service dept said nothings wrong that’s normal. Well one day the truck died. 2 fuel injectors and a new fuel pump later I’m now getting 15mpg around town.
Funny how both you and Irwin could find NOTHING wrong with the truck and actually got mad at me for suggesting you didn’t attempt to find a problem in the first place.
Oh and you had no answer for why all the sudden the fuel economy went up after the new injectors were installed. Magical. Oh before all this happened I suggested bad injectors but Ford master mechanics said nothing was wrong. Instead of saying we have no way of testing them as I later found out is the case.
Oh and as earlier mentioned why does Ford use ball joints that have no grease fittings?
Because if they had grease fitting they might last longer?
Why did I, because of all the problems I was having purchase a 100k mile warranty at a cost of 3800 and have over 5k in warranty work done after the 36000 mile warranty ended. Fuel injectors, multiple fuel pumps, drive shafts, to mention a few.
So once again tell why Ford is so good at what they do? Cause I’m just not seeing it!