Quote:
Originally Posted by Slickcraft
The metrocast tech support, who I had to deal with to activate the modem, said that simply plugging my router into a port would not work. That was my initial set-up. We tried that and the TG2472 would not recognize my router and my laptop synced to my router showed no internet access. I had no issue with just letting the TG2472 squawk. So he went ahead and did the reconfiguration and activation.
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Often times Metrocast will redeploy used or refurbished modems, it sounds like you didn't get a new one. It was probably configured a different way from the start and had to be reconfigured.