OK, you should give them a chance. But nobody forced them to put out the "Open" sign. If they say they're open and are willing to take peoples money, then I think it's reasonable to expect that you will at least get a halfway decent dining experience with a good portion of food.
Sure, the restaurant business may be hard, many of us here likely work at jobs or in industries that are "hard" or "unforgiving". Still, our customers expect to get a good product and service for their money. If you can't hack it, find a different profession.
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