Quote:
Originally Posted by Sue Doe-Nym
You all are probably on pins and needles, wondering how the Generac problem is going....right? 🙄 Well, my husband heard from Generac in Wisconsin today, and their representative seemed reasonable and willing to try to solve the problem. So...they are going to call another dealer to have a technician come out and service the unit/make necessary repairs. Also, they will pay Mr. Dayeb for last Saturday’s service call. I am cautiously optimistic that they will see this through. We’ll see. 🤞
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Sue,
That is pretty awesome customer service from Generac! Based on what you have posted I honestly think you will be way better off with another dealer fixing and servicing.
Hope it all works out for you!
Dan