Quote:
Originally Posted by ApS
Pretty much. 
The owners are in "the pursuit of happiness", not to provide an entitlement to those who stop by. |
Wow, what a horrible sentiment. Call me old-fashioned, but I was raised that the best businesses serve everybody favorably, not just the owners. In fact, I always use to say that capitalism only works if it has a "conscience," but a book I recently read, "The Common Good," by Robert Reich, defines the difference between "stakeholder capitalism" and "shareholder capitalism."
In any case, I guess that's why value and service are as important to me as the actual food. As mentioned above, I'll gladly pay a little more to feel like I got "hooked up" rather than "hosed," and I very much appreciate feeling like I'm a valuable part of the business rather than just a overpaying sucker.
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