Welcome Mike
Best wishes to you and you family. I have sat on the side for this "debate" because I have not personally been to the "new" "Lobster Pound" . My wife and her friend have been there and liked it alot. I won't try to post a second hand review, I will just say, while she dosen't "type' into winni.com she does read it and has been surprised by the negative reviews.
I really like the fact that you seem to be taking most of the negative reviews as a chance to improve your service and improve your staff. Hang in there, and I will make point of visiting. (PS I will take you up on the kitchen tour.. that sounds like alot of fun..)
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"Before you criticize someone, walk a mile in his shoes. That way, if he gets angry he'll be a mile away and barefoot!" unknown
Last edited by SteveA; 07-30-2008 at 08:56 PM.
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