Car dealerships
My wife had an 8am appointment today for the "free" oil change offered for buying her car there. After waiting 1 1/2 hrs., they finally took her car into the shop- then the tallying began: air filter, brakes, wipers, etc. Aside from all the add-ons, don't you think she would have been toward the head of the scheduled line, and not have to wait so long?
Just the way they do business, I guess.
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