[BroadHopper]

Below are speedtest results from OOKLA. I have paid for 100 Mbps. As you can see I have a high of 70.1 and a low of 17.2. Never 100. Everytime I call I have to answer mega questions to established their protocol before they transfer me to tech support. Tech support will 'talk' to my modem and it was determined there is nothing wrong at their end. Probable cause is defective computer. I get the same results on a Mac Book, HP and DELL computer, all connected directly to the modem, no router. I get the same results thru a Linksys wifi router. I even get the same results on my smartphone!
Occasionally movies will 'buffer' on my Roku stick.
Eventually they sent a tech to look at the equipment wires etc. I was determined that there is a 'weak signal' from the pole. After that, they never came back! Talk about lousy service!

DATE DL UL Latency
01/23/2018, 6:33 PM 51.1 7.6 16.0
01/27/2018, 3:58 PM 47.6 7.5 15.0
03/20/2018, 6:36 PM 51.7 7.8 15.0
04/17/2018, 7:35 PM 50.4 7.8 13.0
05/03/2018, 7:19 AM 70.1 7.3 15.0
05/10/2018, 10:17 AM 47.7 6.5 14.0
05/11/2018, 8:05 AM 47.2 6.7 14.0
05/28/2018, 9:55 AM 17.3 6.1 16.0
07/24/2018, 2:40 PM 22.2 6.1 15.0
12/20/2018, 2:30 PM 27.1 5.3 17.0
01/03/2019, 2:03 PM 71.8 6.0 15.0
01/03/2019, 2:04 PM 67.7 5.7 15.0
01/09/2019, 4:57 AM 45.8 6.0 15.0
02/15/2019, 4:53 PM 17.2 5.8 16.0